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Front Desk Receptionist

Carlyle House
  • Ohio
    30+ days ago

    Job Description

    Job Descriptions
    Part-time concierge/receptionist position.  Person needs to be flexible to help cover extra shifts, when needed as part of a team.  

    Overview

    Enhance resident services and provides up to date information in a more efficient and timely manner. Greets residents and visitors, answers the telephone and responds to both routine inquiries and emergencies, relays calls to the proper department and performs a variety of related clerical duties. This position reports to the Business Office Manager or other assigned manager.

    Physical Requirements:

    This position demands good physical and mental health.  The concierge might be required to lift, catty, walk, sit, push, pull and work a flexible schedule, must be able to move during work hours and able to lift and/or carry 20 pounds.

    Duties:
    • Greets residents and provides general assistance to visitors, prospective residents, and families.
    • Uses proper telephone skills.
    • Ensures safety of the residents and property by monitoring surveillance cameras, door alarms, life safety systems, building alarms and investigating any unusual activity.
    • Maintains visitor sign in/out book, reservation book for guest rooms, and completes maintenance request work orders.
    • Completes daily check-in procedure.
    • Maintains emergency contact information.
    • Informs supervisor of any resident issues or concerns.
    • Maintain coffee, water and snack station in the lobby area.
    • Makes sure the lobby has fresh flowers and is appropriately appointed.
    • Assist other departments with administrative functions.
    • Completes all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
    • Attends all required training, in-service, and staff meetings.
    • Strives to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
    • Maintains a positive and professional demeanor toward residents, visitors, families, and co-workers.
    • Adheres to all policies and procedures of The Carlyle House.
    • Performs other duties as assigned.

    Job Type: Part-time
    Required Education:
    High school or equivalent

    Numbers & Facts

    LocationOhio
    Websitehttps://www.carlylehouseassistedliving.com

    Skills

    • Administrative Skillsunmatched
    • Construction Safetyunmatched
    • Contact Managementunmatched
    • Life Safety Systemsunmatched
    • Lift/Move 20 Poundsunmatched
    • Office Managementunmatched
    • Physical Demandsunmatched
    • Safety/Work Safetyunmatched
    • Surveillanceunmatched
    • Telephone Skillsunmatched
    • Time Managementunmatched

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