Front Desk Support Temp Level 2

Front Desk Support are responsible for providing customer service to all students and visitors to Disability Services (DRS). This position serves as frontline support to staff, students and faculty. Performs various clerical duties which may include reception, customer service, answering phones, scheduling appointments, photocopying, scanning, data entry, screening documents for accuracy and completeness, written correspondence, email, filing, campus errands and other duties as directed.

Essential Functions

• Monitor front desk by greeting and providing assistance to all visitors in a professional and welcoming manner
• Answer, screen and manage a high volume of calls in a polite and professional manner
• Perform enrollment services related functions (i.e. setting up MEID), respond to inquiries generated via phone, email and web
• Track all student interaction DRS Connect
• Assist office staff with daily operations including scheduling appointments, document processing, data entry, office support, and other tasks as assigned
• Maintaining a clean and professional office environment
• Other duties as assigned