Front Desk Wellness Specialist
Claddagh Chiropractic Wellness Center in Ferndale is hiring a dependable, energetic, and organized Front Desk Wellness Specialist.
This is more than a receptionist position. You will create an exceptional patient experience, keep the office running smoothly, and support patients as they work toward their health goals. We are looking for someone who takes ownership, communicates confidently, follows through, and genuinely enjoys helping people.
What Success Looks Like
You will be successful when:
- Patients feel welcomed, supported, and cared for.
- The schedule is accurate, organized, and productive.
- Calls, texts, questions, and follow-ups are handled promptly.
- Patients understand their next steps and remain consistent with care.
- Payments, billing, and patient information are handled accurately.
- Doctors and team members receive dependable support.
- You notice problems, take initiative, and help create solutions.
Key Responsibilities
- Welcome and check patients in and out.
- Answer calls, texts, and patient questions professionally.
- Schedule appointments and help patients stay consistent with care.
- Collect payments, enter charges, and explain office payment options.
- Review paperwork and maintain accurate patient information.
- Communicate clearly with patients, doctors, and team members.
- Follow established systems, scripts, and office procedures.
- Assist with patient follow-up, reactivation, referrals, workshops, and wellness promotions.
- Maintain a clean, organized, and welcoming front office.
- Support the team wherever needed.
Who We Are Looking For
You may be a great fit if you:
- Are positive, friendly, and comfortable talking with people.
- Are dependable, punctual, and accountable.
- Can multitask in a fast-paced environment while staying accurate.
- Communicate clearly and confidently.
- Learn quickly and respond well to coaching.
- Take initiative without needing constant reminders.
- Are comfortable discussing appointments, payments, and next steps.
- Enjoy teamwork and believe health and wellness can change lives.
Healthcare or chiropractic experience is helpful, but not required. We will train the right person who brings the right attitude, work ethic, and commitment to excellence.
This Position May Not Be Right for You If
- You are frequently late or unreliable.
- You need repeated reminders to complete tasks.
- You avoid accountability or difficult conversations.
- You prefer a slow-paced environment with limited interaction.
- You resist feedback, systems, or performance expectations.
- You are looking for a temporary job rather than an opportunity to grow.
Why Join Claddagh?
Our mission is to help patients Get Better Results Faster through chiropractic care, massage therapy, Nutrition Response Testing, cold laser therapy, custom orthotics, wellness education, and supportive services.
Our team values exceptional patient care, personal responsibility, clear communication, positivity, continued learning, and growth.
Position Details
- Full-time, in-person position in Ferndale, Michigan. (Part-time may be considered for an exceptional candidate)
- Some evening or weekend availability may be required
- Compensation is based on experience, qualifications, and availability
How to Apply
Submit your resume and complete the application questions thoughtfully. To show that you're interested, include the words “Wellness Warrior” in your response to one of the questions.
We are looking for more than someone to sit at the front desk. We want a team member who will take ownership, contribute, grow, and help every patient feel valued.
If that sounds like you, we would love to meet you.
About Us
Unlike conventional medicine, which focuses on attempting to treat disease once it occurs, Claddagh Chiropractic Wellness Center emphasizes improving your health in an effort to reduce the risk of pain and illness in the first place. Most people would rather be healthy and avoid illness, if they could. This is one of the main reasons for the big surge in the popularity of our wellness center.
For some, Claddagh Chiropractic Wellness Center will take them back to a place that is cozy and familiar, offering a rediscovery of health and wellness that had been previously known but long lost. For others, the journey may offer a renewal of health never before experienced.
People are recognizing the benefit of seeking an alternative to traditional medicine; one that will help them achieve and maintain optimal health. Please take the time to meet the doctors, team, and our wellness network dedicated to helping you achieve your wellness objectives. As a patient at Claddagh Chiropractic Wellness Center, we will personally tailor a wellness program specifically targeted to your wellness needs using the least invasive yet highly-effective techniques and services.