About the Role:
Casa Smiles is looking for a friendly and experienced Front Desk Dental Receptionist to join our team in beautiful Coral Gables, FL! This is a fantastic opportunity to be the welcoming face of a patient-focused dental practice where your skills and personality truly make a difference every day.
Responsibilities:
- Greet and check in patients, creating a warm and welcoming front office experience
- Schedule, confirm, and manage patient appointments using dental practice management software
- Verify dental insurance benefits and process claims accurately and efficiently
- Collect co-pays, handle billing inquiries, and manage patient accounts
- Answer multi-line phones, respond to patient inquiries, and manage recall outreach
- Maintain accurate patient records and ensure HIPAA compliance at all times
- Coordinate with clinical staff to ensure smooth patient flow throughout the day
Requirements:
- Prior dental front desk or dental administrative experience required
- Familiarity with dental practice management software (Dentrix, Eaglesoft, or similar)
- Knowledge of dental insurance verification, billing, and claims processing
- Excellent communication and interpersonal skills with a patient-first attitude
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment
- Bilingual in English and Spanish is a plus in the Coral Gables community
- Professional, reliable, and a true team player
About Us:
Casa Smiles is a trusted dental practice proudly serving the Coral Gables, FL community with a commitment to exceptional patient care and beautiful, healthy smiles. Our patients love us for our warm, welcoming atmosphere and personalized approach to dentistry. We take pride in building a supportive team environment where every staff member is valued and empowered to grow.
ABOUT US
Founded over 36 years ago, our practice offers both pediatric dentistry and orthodontic services.
At Casa Smiles, it’s a team effort with one shared goal: creating and preserving healthy habits from a very young age through adolescence. Our doctors have been specially trained to work with children and understand the unique needs of young patients. Plus, having an orthodontist working alongside a pediatric dentist makes it easier to catch issues early on and plan ahead.
OUR MISSION: We provide children with quality dental care in a warm and welcoming environment, while instilling life-long habits to ensure healthy teeth and gums.