Front of House Crew Member

Culver’s is looking for new Front of House True Blue Crew Members!

If delighting is in your DNA, you’ll be a natural at this position! Our front-of-house (FOH) crew members always bring the energy and thrive in our fun, fast-paced environment. Whether it’s greeting guests at the door, taking orders behind the counter or delivering outstanding service throughout our restaurants, these are the people who bring our hometown hospitality to life each and every day.

We offer:

· Competitive wages

· On the job training

· Free Uniforms – including shoes

· Meal discounts

· Career opportunities

· Paid time off and insurance benefits for eligible team members

· And much, much more!

DISCLAIMER

This job application is for a position in a restaurant owned and operated by an independent franchisee, not Culver Franchising System, Inc. This means the independent franchisee controls and is solely responsible for the employment policies and practices for this location including, among other things, setting any requirements for this job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Culver Franchising System, Inc. will not receive a copy of any application you submit for this job posting and will have no control over whether you receive an interview and/or are ultimately hired or considered for employment. If you are hired for this job posting, the independent franchisee will be your employer.

JOB SUMMARY

Provide personalized guest service to ensure that every guest who chooses Culver’s® leaves happy. 

ESSENTIAL FUNCTIONS

• Consistently provides friendly guest service and heartfelt hospitality, and handles guest comments promptly and courteously with the ability to empathize, sympathize and educate 
• Prepares quality products while maintaining proper food safety practices, portion control and presentation within service goal times 
• Committed to teamwork, demonstrating integrity and honesty while interacting with guests, team members and managers 
• Displays a can-do attitude that makes the difference between a great shift and an okay shift 
• Follows company safety standards at all times and looks out for the safety of other team members and guests 
• Reports on time to each shift in a neat, clean and unwrinkled uniform, while maintaining a neat, well-groomed appearance including personal hygiene, and adhering to hair restraint and jewelry restrictions 
• Follows established restaurant practices and procedures 
• Performs position responsibilities timely and accurately 
• Performs any other miscellaneous job duties as assigned 

QUALIFICATIONS

• A genuine smile!
• Dependability
• Ability to follow standard operating procedures and food safety practices 
• Reading and writing skills required 
• Strong communication skills 
• Ability to work in a fast-paced environment 
• Ability to provide customer service per brand standards

WORK ENVIRONMENT & PHYSICAL REQUIREMENTS

The physical demands described here are representative of those to be met by a team member to successfully perform the essential functions of this job: 

• Operate a computer and other office equipment for extended periods of time  
• Move items weighing up to 50 pounds for various needs  
• Use smell, sight, and taste for testing menu items 
• Possess manual dexterity for assembly 
• Able to reach, bend, push, pull and/or stretch body to grab or move items 
• Remain in a standing/sitting position for 4 or more hours at a time 
• Able to quickly move about inside and outside the restaurant
• Able to use various kitchen equipment such as deep fryers, grills, toasters, etc. 
• Exposure to cold temperatures from coolers and freezers, as well as heat from cooking equipment  
• Exposure to weather such as heat, cold, rain, snow and wind
• Able to see, read, and comprehend a variety of written or displayed media 

PHYSICAL ABILITIES

• Stand Constantly
• Walk Constantly
• Sit Occasionally
• Handling Constantly
• Lift / carry 10 lbs or less Constantly
• Lift / carry 11-20 lbs Constantly
• Lift / carry 21-50 lbs Frequently
• Lift / carry 51-100 lbs Occasionally

TEAM MEMBER PERFORMANCE SUCCESS FACTORS

• COMMUNICATION: Verbal and written communication is timely, clear, concise; delivers ideas for solutions with problems; communicates well with team members and guests.
• CHANGE MANAGEMENT: Supportive of change; reacts quickly and appropriately; accepts direction and constructive feedback.
• DECISION MAKING & PROBLEM SOLVING: Uses judgment, common sense and sensitivity in addressing issues and seeking solutions to problems and challenges; gathers appropriate information.
• INNOVATION &CREATIVITY: Seeks new ways to improve efficiency, effectiveness, quality; offers suggestions and solutions to obstacles and challenges.
• PLANNING: Organized and able to establish priorities; delivers the desired results; manages multiple deadlines and priorities with a professional attitude. Recognizes priorities and responds with a sense of urgency. Follows procedures and policies in planning and executing job responsibilities.
• COOPERATION: Supports fellow team members and is cooperative in providing excellent guest service.
• QUALITY OF WORK: Delivers quality work on time at the desired standards. Performs work duties in support of safety and security policies.
• ACCOUNTABILITY: Delivers results on time and at the quality level promised. Is punctual and ready to begin work assignments. Delivers quality work product using resources and time allocated.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

We've made it our commitment that any guest who chooses Culver's leaves happy - and that means creating a great experience for you too!

In 1984, Craig and Lea Culver, along with Craig’s parents George and Ruth, opened the very first Culver's in the family’s beloved hometown of Sauk City, Wisconsin, and began serving ButterBurgers® and Frozen Custard.
Craveable as our signature combination is, the Culver family knew right away that although the business is centered around the food, it is really about the people. While folks can vividly recall the first time they bit into a ButterBurger or tasted a scoop of rich, creamy Fresh Frozen Custard, it’s our way of welcoming guests that truly makes Culver’s delicious.

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