Front of House Hourly Supervisor / Caterer

Front of House Hourly Supervisor

Parker John’s BBQ & Pizza is looking for a high-energy, hospitality-driven leader to join our team as a Front of House Hourly Supervisor.

This role combines serving, bartending, and catering shifts with scheduled Floor Manager shifts. When working an hourly FOH position, you set the example through your performance. When scheduled as the Manager on Duty, you take ownership of the team, the guest experience, and the success of the shift.

We also want our supervisors to be financially successful. Hourly Supervisors receive priority scheduling for Full-Service and Drop-Off Catering opportunities. These events include automatic gratuity, providing additional earning opportunities while taking on greater responsibility.

Who We Are

Parker John’s is a growing, locally owned restaurant company known for authentic hickory-smoked BBQ, made-from-scratch food, and genuine hospitality.

From our All-You-Can-Eat Nights to our All-Day Happy Hour Sunday through Thursday, we give guests reasons to return. Our team brings that experience to life by building relationships, creating memorable moments, and consistently exceeding expectations.

During scheduled Floor Manager shifts, you serve as the Manager on Duty. Responsibilities include:

• Setting clear expectations and leading the front-of-house team throughout the shift.

• Maintaining a visible presence and stepping in wherever support is needed.

• Ensuring Parker John’s Steps of Service and hospitality standards are consistently followed.

• Coaching in the moment, addressing missed standards, and recognizing great performance.

• Monitoring guest experiences and resolving concerns professionally.

• Supporting hosts, servers, bartenders, carryout, and catering operations.

• Managing wait times, table availability, and the flow of service.

• Coordinating with the kitchen to keep service running smoothly.

• Maintaining restaurant cleanliness and organization.

• Supporting labor management and completing opening, closing, and shift duties.

• Communicating important shift information to restaurant management.

When Serving, Bartending, or Catering

Leadership continues when you clock into an hourly FOH position. You will be expected to:

• Set the example by consistently following our Steps of Service and restaurant procedures.

• Deliver genuine hospitality and demonstrate strong menu and beverage knowledge.

• Maintain urgency, accuracy, and organization throughout the shift.

• Support teammates without waiting to be asked.

• Model the professionalism, attitude, and work ethic expected from the team.

• Accept coaching and apply feedback to your own performance.

What You Bring

• A natural willingness to take ownership and act when something needs attention.

• Strong communication, organization, and problem-solving skills.

• Confidence giving direction and holding team members accountable.

• A calm, professional approach during busy services.

• An interest in coaching others and developing your leadership skills.

• The ability to balance genuine hospitality with operational expectations.

• Dependability, consistent attendance, and a willingness to jump in where needed.

• Previous restaurant experience is strongly preferred.

• Previous serving or bartending experience is preferred.

• Leadership, shift lead, or supervisory experience is a plus.

• A valid driver’s license.

• Open availability, including days, evenings, weekends, and holidays when the restaurant is open.

Compensation & Schedule

Pay varies based on the position worked during each shift:

• Supervising / Floor Manager: $18/ hour
• Serving $6/hour plus tips
• Bartending $10/hour plus tips
• Catering $8/hour plus auto gratuity

Schedule / Shift Benefits

• Weekly pay, with paychecks every Friday.

• A combination of scheduled Floor Manager shifts and hourly FOH shifts.

• Opportunities to earn tips while serving, bartending, and catering.

• Priority scheduling for Full-Service and Drop-Off Catering opportunities.

• Full-time schedules are generally 30–40 hours per week. Any annual earnings estimate shown with this posting is based on that schedule; actual earnings vary by position worked, hours, tips, and catering assignments.

What We Offer

• A company-matching 401(k) plan.

• Health insurance for qualifying full-time team members.

• Employee meal discounts.

• Leadership development and management training.

• Opportunities to advance into Assistant General Manager and General Manager positions.

• A stable, locally owned company with room to grow.

Build Your Future With Parker John’s

We’re looking for someone who takes pride in their restaurant, cares about their team, and understands that leadership starts with consistently doing things the right way.

As our company grows, we want to develop future Assistant General Managers and General Managers from within. This position gives you the opportunity to build those skills while demonstrating that you can care for guests, support your team, and lead a successful shift.

Ready to set the example and take the next step in your restaurant career? Apply today.

How to apply: Click on the Apply Now button to apply through Zapid.