Front of House Manager

Front of House Manager | The Pinnacle | Chick-fil-A

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Front of House Manager

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Full-time

High school degree

Up to $22.00 per hour

Restaurant Front of House Manager

Chick-fil-A The Pinnacle

Are you a servant leader who thrives in a fast-paced environment and is passionate about creating exceptional guest experiences? Do you enjoy developing people, leading teams, and driving operational excellence? If so, we have an exciting opportunity for you!

As a Front of House Manager, you will play a key leadership role in creating a culture of hospitality, accountability, and teamwork. You will work alongside our leadership team to ensure operational excellence while developing and supporting team members to reach their full potential.

At The Pinnacle Chick-fil-A it is our mission to be a positive part of our guests'' lives and the communities we serve. We believe great leaders create great experiences-for both guests and team members.

Why You''ll Love Working for Us:

• Leadership Growth: We are committed to developing leaders through hands-on experience, mentorship, ongoing training, and opportunities for advancement.
• Work-Life Balance: We value your time outside of work and offer flexible scheduling, with Sundays always off.
• Meaningful Impact: Lead a team that serves thousands of guests each week while helping create memorable experiences and a positive workplace culture.
• Team Culture: Join a team that works hard, celebrates wins, supports on another, and strives for excellence every day.
• Comprehensive Training: Receive extensive training in leadership, hospitality, operations, coaching, and business management.

Benefits:

• Competitive compensation up to $22 per hour based on availability, experience, and qualifications
• Quarterly performance evaluations with opportunities for raises
• Leadership development and advancement opportunities
• Scholarship opportunities
• Employee meals
• Free uniforms
• Sundays off
• Positive, team-oriented work environment

Responsibilities:

• Lead Front of House operations to ensure exceptional guest experiences
• Maintain appropriate staffing levels and efficient daily operations
• Coach and develop team members and future leaders
• Foster a culture of accountability, teamwork, and hospitality
• Provide real-time coaching, feedback, and recognition
• Resolve guest concerns with professionalism and care
• Ensure compliance with food safety, cleanliness, and operational standards
• Manage Front of House facilities and maintain an organized, welcoming environment
• Support business goals through effective execution and strategic leadership
• Partner with the Front of House Director and senior leadership team to drive results

Qualifications and Skills:

• Must be 18 years of age or older.
• Bachelor's Degree preferred but not required
• Leadership experience preferred, especially in hospitality, restaurant, retail, or customer service environments
• Strong communication, interpersonal, and conflict-resolution skills
• Ability to lead effectively in a fast-paced environment
• Dependable, coachable, adaptable, and team-oriented
• Ability to stand for extended periods and lift up to 50 pounds
• Passion for serving others and developing people

Ready to Join Our Team?

If you''re looking for an opportunity to grow as a leader while making a meaningful impact on guests and team members, we''d love to hear from you. Apply today. Qualified candidates will be contacted within 1-3 business days regarding next steps.

Please do not contact the restaurant directly regarding your application.

Work schedule

• Monday to Friday
• Weekend availability
• Day shift
• Night shift

Benefits

• Flexible schedule
• Employee discount
• Other

Chick-fil-A - The Pinnacle

360 Pinnacle Pkwy, Bristol, TN, 37620

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This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.

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