Front of House Shift Leader (AM)

• Chick-fil-A Careers
• Village District
• Front of House Shift Leader (AM)

Front of House Shift Leader (AM)

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Full-time

Job Purpose: to care for the business as a whole, proactively solve problems, plan for the future, and care for the culture

Reports to: Executive Director or other assigned Senior Leader

Job Overview: Shift Leaders are high-level leaders. Seeks to grow the business, develop leaders, and proactively solve and prevent problems. They take ownership and ensure that all problems are solved quickly and efficiently.

Expectations:

• To solve complex, big-picture problems of the business through report analysis (CEM, Labor, etc.)
• To have a passion for developing leaders
• To protect the culture
• To hold Trainers and Team Members accountable
• To be present during peak volumes to assist the team and leaders with coaching, perspective, and feedback
• To provide clear goals for the team that impact daily operations and results
• To have a passion for continuously improving the business

Requirement:

• 12+ months of Chick-fil-A experience (Unless exception made by Senior Leader)
• Demonstrate expert knowledge of the business, including reports, operational procedures, and administrative skill. Be able to implement real, results-driven change driven by SMART business plans
• Commitment to open availability with 40+ hours a week in the business and a willingness to work whenever and wherever is necessary (Saturday's are required)
• Demonstrate that the team holds them in high respect
• Demonstrate expert problem-solving skills
• Demonstrate a clear ability to develop others

Work schedule

• 8 hour shift
• Weekend availability
• Day shift

Benefits

• Flexible schedule
• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Employee discount

Chick-fil-A - Village District

2000 Cameron St, Raleigh, NC 27605, USA

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This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.