At Chick-fil-A, the Front of House Team Leader role is more than just a job; it's an opportunity. In addition to working directly for an independent Owner/Operator, Front of House Team Leaders gain life experience that goes far beyond serving a great product in a friendly environment. They are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.
Front of House Team Leader Responsibilities:
- Lead the Front of House area by setting daily goals, communicating clear expectations, and providing ongoing coaching to drive accountability and continuous improvement within the team.
- Optimize workflow within the Front of House by identifying and resolving bottlenecks, adjusting team positioning based on business volume, and ensuring efficient operations throughout the shift.
- Own the operational standards of the Front of House by maintaining cleanliness, stocking, food safety compliance, and verifying accurate completion of checklists and assigned tasks.
- Coach for quality and consistency by reinforcing proper food preparation, portioning, and service standards to deliver an exceptional guest experience while minimizing waste.
- Develop team members through real-time feedback, recognition, and coaching that builds confidence, improves performance, and supports continuous growth.
Our Benefits Include:
- Free meal
- Free 24/7 virtual healthcare
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Qualifications and Requirements:
- 2 years of prior restaurant leadership experience
- Consistent and reliable
- Cheerful and positive attitude
- Loves serving and helping others
- Customer service oriented
- Strong interpersonal skills
- Detail-oriented
- Able to multi-task
- Works well independently and in a team environment
- Be willing and able to work a flexible schedule
- Have the ability to lift and carry 50 lbs on a regular basis
- Have the ability to stand for long periods of time
Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own
content and policies.
Work schedule
- 8 hour shift
- 10 hour shift
- Weekend availability
- Monday to Friday
- Day shift
- Night shift
Benefits
- Flexible schedule
- Paid training
- Employee discount