Front of House Team Member

• Chick-fil-A Careers
• Hardin Valley FSU
• Front of House Team Member

Front of House Team Member

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Full-timePart-time

$12.40 - 15.00 per hour

At Chick-fil-A, Team Members are the foundation of everything we do in the restaurant! The excellent service and CARE that we provide isn't possible without the hard work of all of our Team Members. Team Members are responsible for providing an exceptional dining experience for everyone they serve each day and for ensuring all guests receive signature Chick-fil-A service and food.

At Chick-fil-A Hardin Valley, we aspire to be the most caring business in Knox County, not only for our customers, but for Team Members as well. Team Members are selected because they have attributes that we believe will help us achieve our mission, which is "To show a level of care for our team members, guests, and vendors in an authentic way that isn't replicated elsewhere". For those who are eager to grow in a fast-paced, friendly, and purpose-driven environment, Chick-fil-A Hardin Valley is the place for you.

Position Type:

• Full-time and Part-time

Our Benefits Include:

• Competitive pay
• Flexible scheduling (and closed on Sundays)
• Free Meal Every Shift (Up to $12.50 retail)
• 50% Discount (up to $50 total discount)
• Scholarship opportunities
• A fun work environment where you can positively influence others
• Intentional growth and development to help you reach your professional goals
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Paid Time Off (for Full-Time employees)
• Health Insurance Stipend (After 1 year of employment for full-time employees)
• 401k (After 1 year of employment, also must be 20 years of age and have worked at least 1000 hours within the previous year)

Front of House Team Member Characteristics:

Front of House Team Members are the face of Chick-fil-A, providing excellent customer service to all guests in the Drive-Thru, at the Front Counter, in the Dining Room, and for guests who use Mobile Ordering through the Chick-fil-A One app. The characteristics we are looking for in a great Front of House Team Member include the following:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Thrive in a fast-paced environment
• Honor and encourage others to follow the vision and values of the Restaurant
• Consistency and reliability
• Detail-oriented
• Cheerful and positive attitude
• Be team-oriented, adaptable, dependable, with a strong work ethic
• Strong interpersonal skills
• Positive attitude
• Loves serving and helping others

Requirements and Responsibilities:

• Customer service oriented
• Works well independently and in a team environment
• Become knowledgeable of the assignments for all front counter stations, including order taking, cashiering, beverage and dessert prep, order fulfillment, and meal bussing
• Stock inventory as needed
• Keep the front of house neat, clean and orderly at all times
• Communicate effectively with guests and Team Members
• Perform other duties as assigned
• Multitask quickly, yet thoroughly
• Work on their feet for several hours at a time
• Be willing and able to work a flexible schedule
• Adhere to Chick-fil-A rules and dress code at all times
• Have the ability to stand for long periods of time
• Must be 16 or older to apply

Compensation:

• 16-17 yr olds not able to work past 10pm: starting at $12.40/hour
• Part time including minors with closing availability (Less than 30hr/week): starting at $13/hour
• Full Time (More than 30hr/week): starting at $15/hour

What's Next?:

Once you have submitted your application, you will receive a response within 4-5 days. If we are interested in setting up an interview with you, you will receive an invitation which will allow you to select a date and time for the interview. Thank you for your interest in Chick-fil-A Hardin Valley.

Chick-fil-A - Hardin Valley FSU

10909 Spring Bluff Way, Knoxville, TN, 37932

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This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.