Front Office Administrator

About Us:

At Alleviate, we’re transforming lives every day by offering innovative debt relief solutions. As one of the fastest-growing companies in the industry, we are on a mission to help individuals and families regain financial freedom and build a brighter future.

Our vision? To become the next-generation financial services company that guides people from debt to WEALTH.

Here’s what you’ll enjoy:

• Opportunities for career growth and advancement.
• A supportive, mission-driven team passionate about making a difference.
• Company perks like swag, catered lunches, teambuilding activities, and quarterly events.
• State-of-the-art amenities, including designer living rooms, wellness spaces, cafes, and a fitness center.
• A culture of recognition, appreciation, and celebration.
• Our 30,000 sq. ft. headquarters in Irvine, CA is more than just an office—it’s a second home where collaboration, growth, and innovation thrive.

COMPENSATION: $21-$24 per hour depending on experience

WHAT MAKES US THE BEST?

• Energetic, supportive, and collaborative working environment 
• Continuous employee development, coaching, and training 
• Work-life balance 

WHAT YOU'LL DO: 

GENERAL SUMMARY:

The Front Office Administratorserves as the first point of contact for visitors, vendors, and staff, ensuring smooth day-to-day office operations while providing administrative support across departments.

Key Responsibilities

Reception & Communication

• Greet and direct visitors and vendors while managing the visitor log, visitor badges, and parking validation
• Answer, screen, and route incoming calls; manage general email inquiries
• Handle incoming and outgoing mail, packages, and deliveries
• Manage coordination with vendors

Administrative Support

• Maintain, distribute, and organize employee badges and parking transponders.
• Maintain and organize digital filing systems
• Order and track office supplies and inventory

Office Operations

• Coordinate conference room bookings and setups
• Help with company events set up and break down (All Hands, office lunches)
• Liaise with building management and facilities team
• Assist with onboarding new employees (badges, tours, parking transponders)

Office Wellness & Culture

• Champion overall office wellness by promoting a clean, organized, and comfortable work environment
• Coordinate appreciation events and team-building activities
• Monitor common areas (kitchen, lounges, reception) to ensure they remain stocked, tidy, and inviting

Knowledge and Experience

• 1+ years of experience as a Receptionist or Administrative Assistant required

• High school diploma or equivalent. 

• Exceptional organizational and time-management abilities. 

• Strong written and verbal communication skills. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook). 

• Ability to handle sensitive and confidential information with discretion. 

• High attention to detail and accuracy in all work. 

ADDITIONAL PERKS & BENEFITS:

• Health, dental, and vision benefits available after 30 days of employment 
• Ancillary benefits including legal services, disability insurance, Employee Assistance Program, and much more! 
• 80 hours of PTO, 40 hours of Sick Pay, and 2 Health & Wellness Days
• Paid holidays
• 401(k) that can be elected from day 1 of employment! 
• The opportunity to work alongside an incredible group of people who are all driven to help others

We understand potential comes in many forms. Even if you don’t check every box, we still encourage you to apply; as we consider all qualified candidates, and any person who is driven to help others. 

Alleviate  provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

This position must pass a post-offer pre-employment criminal background check. 

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