Front Office Agent

Loews Hotels

Miami, FL

JOB DETAILS
SKILLS
Communication Skills, Property Management, Sales
LOCATION
Miami, FL
POSTED
2 days ago

Seeking a friendly Front Office Agent to deliver exceptional guest service at a luxury hotel. Responsibilities include greeting and registering guests, handling payments, selling rooms, providing information on hotel amenities and local attractions, and managing guest feedback. The role requires excellent communication skills, a welcoming demeanor, and the ability to handle various tasks proactively. Prior guest service experience and familiarity with Property Management Systems like Opera are preferred. Must be able to stand for long periods and work flexible hours, including weekends, evenings, and holidays. Benefits include health plans, paid time off, career development, and hotel discounts. We value diversity and encourage veterans and military spouses to apply.

About the Company

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Loews Hotels