The Front Office Agent handles guest check-ins, check-outs, room assignments, and billing, ensuring smooth operations and guest satisfaction.
Responsibilities include processing payments, issuing keys, managing reservations, communicating with staff, and assisting guests with inquiries and special requests.
Strong organizational skills, attention to detail, and excellent communication are essential.
Must be able to work under pressure, multi-task, and maintain confidentiality.
Preferred candidates have 1-2 years of luxury hotel experience, familiarity with Opera & Outlook, and fluency in English.
Requires physical ability to stand for 8 hours, lift up to 25 lbs, and work flexible schedules, including holidays and weekends.
Wage rate is $32.50/hour, with benefits such as medical, dental, vision, 401K, discounts, and employee perks.