Front Office Coordinator

Position Summary:

The Front Office Coordinator is the first point of contact for Phenix Label and keeps the office running smoothly, handling reception, visitors, mail, supply and merchandise inventory, and support for internal communications and company events. The ideal candidate is organized, professional, and service-focused, with strong communication and computer skills and the ability to manage multiple priorities.

Essential Functions:

• Answer, screen, and route incoming calls.
• Greet visitors, vendors, customers, and job candidates, and notify employees of their arrival.
• Keep the lobby and conference rooms professional and organized.
• Receive, sort, and distribute mail and packages; coordinate outgoing office shipments.
• Maintain inventory of Phenix Label merchandise and branded apparel for employees and clients.
• Keep company contact lists, employee directories, and organizational charts current.
• Create and publish recurring internal communication posts and slides, keeping company news, events, and reminders accurate and timely.
• Assist with planning and coordinating company events and engagement initiatives.
• HR support projects as assigned.

Secondary Functions:

• Work independently with minimal guidance, showing initiative, follow-through, and strong time management, organization, and decision-making.
• Interact effectively with a wide variety of people, remaining flexible and objective while handling multiple tasks.
• Complete other reasonable requests from management.
• Support the company mission statement, five core values, non-negotiables, and 5S initiatives.

Position Specifications:

• High school diploma, GED, or equivalent required.
• Strong work ethic, time management, and troubleshooting skills; positive attitude; detail-oriented.
• Computer savvy and willing to learn new software.

Physical and Other Requirements:

Requires face-to-face interaction with individuals, teams, customers, and suppliers; a high degree of accuracy; and meeting strict deadlines. Regularly required to stand, walk, talk, sit, listen, and read a computer screen. Work is performed indoors in a climate-controlled environment.