Millennium Healthcare Services is seeking a Front Office Medical Assistant to join our team! This is a full time, in-office position with a schedule of Monday-Friday 9:00AM-5:30PM. Position Summary: The front office medical assistant provides non-clinical support to patients, clinical staff, and providers by facilitating various clerical and administrative tasks, depending on department assigned. Responsibilities include, but are not limited to: triage incoming calls, update and verify patient demographics, verify insurance eligibility, schedule new and missed appointments, order patient supplies, etc. Back office experience is required. This is a full-time, in-office position. Responsibilities: - Performs administrative, clerical, and operational tasks
- Provides excellent customer service to providers and patients
- Ensures correct demographic information is on file
- Schedules appointments
- Collects necessary forms and information prior to the start of a patient's care
- Verifies insurance eligibility
- Verify necessary documentation within a patient's chart
- Follow up with pending items and tasks
- Answer and triage incoming calls
- Checks tasks and messages for daily action items from providers
- Other duties as assigned.
Requirements: - Customer service skills, required
- Bilingual in Spanish/English, preferred
- Back office experience, required
- Valid medical assistant certification, required
- Experience in a fast paced environment
- Skills/experience:
- Work in any healthcare setting, preferably at least 2 years in a home health office setting
- Be familiar with common front office duties (registering patient accounts, scheduling appointments, general customer service, etc.)
- Experience with verifying insurance coverage for HMO, PPO, Medi-Cal, Medicare plan
- Be familiar with navigating an EMR system
- Have great customer service
- Order medical supplies
- Care for patients
- Be outgoing and energetic and enjoy working at a busy office
- Bilingual English / Spanish preferred
- Valid Medical Assistant Certification (Preferred)
Job Type: Full-time Pay: $21.00 - $24.00 per hour Benefits: 401(k) - Dental insurance
- Employee assistance program
- Health insurance
- Paid time off
- Vision insurance
Medical specialties: Schedule: - 8 hour shift
- Monday to Friday, 9:00am-5:30pm
Work setting: In-person
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