Front Office Medical Receptionist (Bilingual)

Los Angeles, California

$21–$23
Instant Apply

30+ days ago

Job Description

The Front Office & Medical Assistant is the first point of contact for all patients and guests in a multi-specialty Clinic. Customer service is extremely important in this role. This person will be responsible for processing patients quickly and efficiently for treatment, gathering/updating information as well as getting financial/demographic information. Bilingual English/Spanish a must.

Responsibilities:

Greets patients, guests and signs them in upon arrival.
Obtain insurance and demographic information.
Provide patients with intake and new patient forms as well as legally required documents.
Provide patients with support and guidance as needed.
Process payments for payments for co-pays and uninsured cash patients.
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller’s needs.
Schedule appointments for new and reoccurring patients based on the physicians’ availability.
Call patients to remind them of upcoming appointments.
Prepare patients chart prior to their visit.
Insurance verification. (PPO, HMO, Medi-Cal, Medicare).
Assist in obtaining treatment authorizations, preparing and stocking treatment rooms.
Perform back office clinical tasks such as taking vital signs, blood withdraws/lab, injections, history and medication intake. Assisting physicians during procedures.
Experience with EMR and documenting patient notes and services according to office policies and procedures.
Performs other duties as assigned.

Requirements:

High School diploma or equivalent.
Minimum of 1 year of medical reception experience is preferred.
Good command of English oral and written. (Bilingual Spanish or Korean required).
Knowledge of Microsoft Office or other computer systems helpful.
Current CPR/First Aid card.
Current TB negative test.
Knowledge of EMR. (E-Clinical Works or similar preferred).
Bilingual English/Spanish a must.

Numbers & Facts

Location	Los Angeles, California
Salary	$21–$23

Skills

Administrative Skillsunmatched
CPR Certificationunmatched
Calendar Managementunmatched
Clinical Assessmentunmatched
Co-Paymentsunmatched
Computer Systemsunmatched
Customer Support/Serviceunmatched
Demographicsunmatched
Documentationunmatched
Electronic Medical Recordsunmatched
English Languageunmatched
First Aidunmatched
Health Maintenance Organization (HMO)unmatched
High School Diplomaunmatched
Injectionsunmatched
Insuranceunmatched
Korean Languageunmatched
Medi-Calunmatched
Medical Assistanceunmatched
Medical Office Administrationunmatched
Medical Treatmentunmatched
Medicareunmatched
Medicationsunmatched
Microsoft Officeunmatched
Multilingualunmatched
Negative Testingunmatched
Patient Admissionsunmatched
Patient Care Authorizationsunmatched
Preferred Provider Organization (PPO)unmatched
Spanish Languageunmatched

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