Calendar Management, Cellular Telephone, Communication Skills, Detail Oriented, Digital Imaging and Communications in Medicine (DICOM), Funding, Google Apps, Healthcare, Insurance, Intuit Quickbooks, Medical Office, Medical Office Administration, Medical Records, Microsoft Excel, Microsoft Windows Operating System, Microsoft Word, Multitasking, Organizational Skills, Patient Admissions, Patient Assessment, Patient Care, Presentation/Verbal Skills, Problem Solving Skills, Records Management, Social Media, Team Player, Telephone Skills
Medical Front Office Coordinator
Position Overview
Title: Front Office Receptionist / Medical Front Office Coordinator Location: Beverly Hills, CA 90212 Schedule: 8:30 AM – 5:00 PM, Monday – Friday (Full-Time Position) Hourly Rate: $22-25 (depending on prior experience and role responsibilities)
Office Information
A private doctor's office in Beverly Hills is seeking a versatile individual to fulfill dual roles as a Front Office Receptionist and Medical Front Office Coordinator. The ideal candidate will have an engaging demeanor, strong communication skills, and the ability to multitask effectively in a fast-paced environment. This role requires exceptional organizational skills, attention to detail, and the ability to delegate tasks while maintaining professionalism.
Responsibilities
Receptionist Duties:
- Scheduling and confirming appointments.
- Answering and transferring calls to appropriate parties.
- Providing office forms to new patients.
- Scanning, filing documents, and managing patient records.
- Downloading DICOM files.
- Rooming patients and preparing patient rooms for the doctor.
Coordinator Duties:
- Delegating tasks to scribes and ensuring workload is evenly distributed.
- Coordinating clinic operations such as rooming patients, setting up charts/imaging, uploading imaging, and checking patients in.
- Handling patient intake forms, scanning IDs, answering phone calls, and scheduling/rescheduling appointments.
Backup Responsibilities:
- Assisting with surgical coordination tasks such as funding approvals, scheduling surgeries, obtaining authorizations, and managing trackers for insurance processes.
- Supporting medlegal work by learning retention processes from senior staff (e.g., Gris).
General Office Expectations:
- Advocating office rules (e.g., no cellphones/social media in the front office).
- Maintaining professionalism by avoiding time sheet fraud or social conversations during work hours.
- Communicating effectively via clinic chat or other designated platforms.
Candidate Profile
Required Skills & Qualifications:
- Must be punctual, reliable, highly organized, and detail-oriented.
- Ability to maintain poise under pressure and thrive in a fast-paced environment.
- Exceptional patient care skills with a positive and professional demeanor.
- Excellent verbal communication skills and problem-solving abilities for patient care or scheduling issues.
- Team player with the ability to multitask efficiently.
Technical Proficiency:
- Familiarity with Windows 10 or newer versions.
- Proficiency in Google-related apps (e.g., Google Calendar) and Microsoft Word/Excel.
- Knowledge of QuickBooks (preferred) and PaperPort (a plus).
Experience & Education:
- 1–3 years of healthcare/front office medical experience required for receptionist duties; 2–3 years preferred for coordinator responsibilities.
- Some college education preferred but not required for receptionist duties; not preferred for coordinator role.
Additional Preferences:
- Bilingual candidates (Spanish-speaking skills) are A MUST.
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ORTHOPEDIC PAIN INSTITUTE