Benefits:- Opportunity for advancement
- Training & development
Front Office Specialist / Medical Front Desk — Part-TimeSkypark Physical Therapy | Torrance, CASchedule: Monday–Friday, 3:00–6:00 p.m. | 15 hours per week
Skypark Physical Therapy is hiring a
part-time Front Office Specialist to support patient scheduling, phone management, insurance verification, and daily clinic operations in a busy outpatient physical therapy clinic.
This role is ideal for someone who can handle phones confidently, keep schedules clean, follow systems, and take ownership of front-desk accuracy and patient flow.
Key Responsibilities
- Answer and manage incoming calls in a medical office setting
- Schedule and reschedule patients using EMR software
- Manage patient check-in/check-out and front desk flow
- Verify insurance benefits and authorizations
- Communicate financial responsibility and collect copays/payments
- Maintain accurate patient records, intake forms, and documentation
- Coordinate with therapists, billing, and leadership to ensure smooth operations
Qualifications & Skills
- Experience in a medical front office, healthcare administrative, or patient services role preferred
- Must be consistently available Monday through Friday from 3:00–6:00 p.m.
- Strong phone and communication skills
- Highly organized with strong attention to detail
- Comfortable multitasking in a fast-paced clinic environment
- Confident explaining policies, schedules, and financial expectations
- Basic computer and EMR experience (training provided)
This Role Is NOT a Good Fit If:
- You prefer a slow-paced or low-interruption work environment
- You are uncomfortable answering phones or speaking with patients frequently
- You struggle with follow-through, accuracy, or time management
- You prefer loosely defined responsibilities over structured systems
- You avoid financial conversations or enforcing clinic policies
- You require constant supervision to stay on task
Why Join Skypark Physical Therapy?We’re a growing outpatient physical therapy clinic focused on
clear communication, accountability, and excellent patient experiences. The front desk plays a critical role in clinic success, and this position is best suited for someone who wants to be an integral part of a high-functioning healthcare team.