Front Office Supervisor

Return to Search

Front Office Supervisor

Thompson Hotels

Thompson Houston

US - TX - Houston

Front Office

Hourly/Entry Level Employee

Full-time

Hourly US Dollar (USD) pay basis

Req ID: HOU003736

Share Front Office Supervisor on LinkedIn Tweet Front Office Supervisor Share Front Office Supervisor on Facebook Share Front Office Supervisor via Email

Summary

Thompson Houston is now hiring new colleagues to join the hotel's opening team. Set in a soaring 36-story skyscraper, Thompson Houston + The Residences at the Allen is the city's newest and most fashionable landmark. This architectural marvel sets a stylish scene for influential locals, seasoned globetrotters, and cultural tastemakers to meet and connect, luxuriate, and celebrate. The hotel's coveted location in verdant Buffalo Bayou Park centers the property as a veritable oasis within the city. Newly opened, this luxury oasis boasts 172 luxury guestrooms, including 34 breathtaking suites, and a private collection of 100 residences. Unmatched amenities include a full-service spa, a well-equipped fitness center, several destination restaurants, a private heliport, an expansive one-acre pool deck, and over 17,000 square feet of flexible meeting and event spaces. As a Thompson Houston colleague, you will enjoy the following benefits:

• Free room nights, Discounted and Friends & Family Room Rates
• Medical, Dental, and Vision Insurance with only a 30-day waiting period!
• 401K with company match
• Generous Paid Time Off
• Paid Family Bonding Time and Adoption Assistance
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Discounts at various retailers -Apple, AT&T, Verizon, Headspace, and many more

Job Description

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Supervisors possess strong leadership, communication and relationship skills. They are expected to support senior leadership by developing and assuming basic management responsibilities. This role leads other associates by coaching, giving direction and may include training, scheduling, payroll and interviewing

Front Office Supervisors lead the agents whom are responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires.

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment or a supportive work environment; if you are ready for this challenge, then we are ready for you.

This is not you typical career opportunity. This is the Hyatt Touch.

Click here to spend a 'day in the life' of a hospitality professional at a full-service hotel via our virtual reality experience.

Play

PausePlay

% buffered00:00

• 01:58

UnmuteMute

Disable captionsEnable captions

Settings

• CaptionsDisabled
• Qualitydefault
• SpeedNormal

Captions

Quality

Speed

• 0.5×
• 0.75×
• Normal
• 1.25×
• 1.5×
• 1.75×
• 2×

Exit fullscreenEnter fullscreen

Qualifications

• A true desire to satisfy the needs of others in a fast-paced environment.
• Refined verbal and written communication skills.
• Ability to stand for long periods of time.
• Experience and a thorough understanding of Front Office operations - at least 1 to 2 years in a hotel front desk role.

Our Values: Empathy | Integrity | Respect | Inclusion | Experimentation | Wellbeing

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Apply

Share Front Office Supervisor on LinkedIn Tweet Front Office Supervisor Share Front Office Supervisor on Facebook Share Front Office Supervisor via Email

Other Opportunities For You

Guest Services Coordinator- FT

Carmel Valley Ranch | Carmel, CA, US

Front Office Agent | Full Time

Thompson Seattle | Seattle, WA, US

Concierge

Thompson Nashville | Nashville, TN, US

Overnight Front Office Host | Thompson Palm Springs Resort

Thompson Palm Springs | Palm Springs, CA, US

Front Office Agent - Overnight (Part Time)

Hyatt Regency McCormick Place | Chicago, IL, US

Front Office Agent (Full Time)

Hyatt Regency McCormick Place | Chicago, IL, US