Holiday Market - Dairy / Frozen Stocker
As the Frozen/Dairy Manager at Holiday Market, you will play a crucial role in ensuring that our products are available and displayed neatly for our customers. You will oversee the day-to-day operations of our frozen and dairy departments, ensuring top-notch customer service, efficient inventory management, and the highest standards of product quality. You will be responsible for managing a team, maintaining department profitability, and providing expert guidance on product selection.
Key Responsibilities:
• Supervise and train a team of department staff, ensuring they follow the best practices for customer service, product preparation, and safety standards.
• Stock shelves with merchandise, ensuring proper rotation and placement.
• Organize and maintain inventory in the stockroom and on the sales floor.
• Assist in receiving and unloading deliveries.
• Monitor product expiration dates and remove expired items.
• Documenting and reporting any damage to goods and products.
• Maintain cleanliness and organization in all areas of the store.
• Provide excellent customer service by answering questions and assisting customers as needed.
• Collaborate with team members to achieve daily tasks and goals.
Requirements:
• Experience in a department management or similar leadership role.
• Ability to lift and move heavy items, stand for extended periods, and work in a cold environment.
• Strong attention to detail and organizational skills.
• Strong leadership and communication skills with the ability to motivate and develop a team.
• A passion for delivering excellent customer service and a deep understanding of customer needs and preferences.
• Weekends and holidays are mandatory as they are Holiday Market's busiest times.
Compensation will be determined based on experience and qualifications and discussed during the interview.
Work schedule
- Holidays
- Day shift
- Monday to Friday
- Weekend availability