FT - Program Head, ASC/ITC Cisco Academy, IT Academy
Salary
$63,615.00 Annually
Location
Albemarle Campus, NC
Job Type
Full-time Faculty (12 month)
Job Number
00624
Division
Academic Affairs
Opening Date
10/12/2026
GENERAL JOB DESCRIPTION
The Program Head, ASC/ITC Cisco Academy, IT Academy, works on the leadership and day-to-day functioning of the multiple academies and other agreements to attain the goal of providing quality educational experiences for students while maintaining quality relationships with industry content providers. The Program Head, ASC/ITC Cisco Academy, IT Academy, provides excellent learning experiences, facilitates the learning process, seeks, and provides professional development opportunities, contributes to the development and expansion of courses/programs, and interacts with community/industry members.
QUALIFICATIONS
Required:
- Bachelor's degree in information technology or related discipline.
- Minimum of two years of relevant industry or teaching experience.
- CISCO Instructor Trainer Qualified in CCNA
Preferred:
- Active Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), or CyberOps Associate certification.
- 3+ years of experience in a management role
- Master's degree in information technology (or a master's degree with a minimum of eighteen graduate semester hours in Information Technology or a related discipline).
ESSENTIAL JOB FUNCTIONS
- Manage the departmental budget, regularly monitoring the status of expenditures and implementing inventory control methods.
- Oversee CISCO Academies and other IT Academies while serving as the primary point of contact.
- Complete or maintain all necessary paperwork and agreements for existing and new academies and supported institutions.
- Manage and coordinate data center needed to support ASC/ITC Cisco Academy, and IT Academy (including but not limited to LPI, Fortinet, AWS, Palo Alto, Microsoft, Proxmox, and CompTIA.
- Teach program material via seated and online classes as required by the schedule.
- Learn new material to keep up with changing technology.
- Facilitate regular and substantive interaction via proactive communication with students.
- Participate in recruiting new students.
- Ensure classrooms, labs, and lab equipment are in good repair and maintain a safe environment for students and employees.
- Serve as a mentor to students in your area of expertise.
- Represent the program within the College and community as the primary point of contact with enthusiasm.
- Provide supervision to other faculty teaching within the program.
- Coordinate advisory boards, program updates, offerings, and scheduling of courses.
OTHER DUTIES
Academy & Program Leadership
- Serve as the primary point of contact and administrative lead for the Cisco ASC/ITC Academy, multiple IT Academies, and supported institutional partner agreements.
- Complete, process, and maintain all complex paperwork, compliance documentation, and support agreements for existing and new partner academies.
- Manage and coordinate the underlying data center architecture and enterprise infrastructure required to support multi-vendor IT academies (LPI, Fortinet, AWS, Palo Alto, Microsoft, Proxmox, and CompTIA).
- Recruit, interview, orient, evaluate, and mentor full-time and adjunct departmental faculty, identifying professional development needs and managing performance plans when warranted.
- Facilitate continuous program and curriculum review, assessing student learning outcomes and recommending appropriate courses or program revisions to executive leadership.
Instruction
- Teach assigned coursework (ranging from 15 to 18 contact hours per semester) across seated, online, hybrid, or off-campus modalities, including evening programs as part of a normal full-time load.
- Ensure class sessions incorporate appropriate content, pedagogy, andragogy, and relevance to current industry trends, utilizing educational technology to enhance student learning.
- Create, administer, grade, and maintain thorough records for exams, projects, activities, and reports to evaluate student progress.
- Effectively instruct and support students from diverse backgrounds, including individuals who do not possess a technical background.
- Learn new software, hardware, and technical material independently to remain current with rapid technological changes in the discipline.
Administrative Expectations
- Manage departmental budgets, monitor expenditures, implement inventory control methods, and recommend resource allocations for personnel, equipment, and supplies.
- Prepare master schedules of course offerings, assign faculty teaching schedules, and submit all required instructional records, reports, grades, and travel requests accurately and on time.
- Ensure classrooms, labs, and lab equipment (including servers, Netlabs environments, and Cisco routers) remain safe, clean, and fully operational, coordinating hardware/software installations and reporting malfunctions.
- Serve on college committees, participate in campus activities and institutional meetings, and maintain full compliance with all college policies.
- Maintain posted office hours and on-campus presence sufficient to meet all contracted professional duties and departmental obligations.
Student Support and Success
- Maintain regular accessibility for students, including a minimum of five designated office hours per week.
- Serve as an educational mentor by providing academic planning, career counseling, motivation, and retention support.
- Facilitate regular, proactive, and professional communication with students, providing timely and constructive feedback on academic progress.
- Participate actively in semester advising, pre-registration, registration activities, and graduation degree audits.
- Assist students with career pathways and employment opportunities in close coordination with Student Services.
Industry and Community Relations
- Partnership Development: Develop and maintain productive relationships with community agencies, external organizations, and industry stakeholders pertinent to departmental programs and prospective graduates.
- Advisory Board Management: Coordinate specialized industry advisory boards to ensure curriculum alignment with current workforce demands.
- Enrichment Activities: Establish industry contacts and organize co-curricular opportunities, such as guest speakers and technical field trips.
- Program Advocacy: Represent the program within the College and the broader community as an enthusiastic primary point of contact while maintaining professional communication with industry partners.
Other Duties Specific to this Position
- Serve as the primary administrative point of contact and operational lead for external institutions supported under the Cisco ASC/ITC agreement.
- Complete, process, and maintain complex compliance documentation, annual agreements, and operational paperwork required for all existing and newly onboard partner academies.
- Manage, configure, and coordinate the underlying data center architecture and backend platforms required to support diverse, multi-vendor IT academy curricula (including LPI, Fortinet, AWS, Palo Alto, Microsoft, Proxmox, and CompTIA).
- Direct the specialized setup, hardware/software installation, and ongoing maintenance of enterprise-grade lab infrastructure (such as dedicated instructional servers, Netlabs remote environments, and enterprise Cisco routers) that exceed standard classroom requirements.
- Maintain active Cisco Instructor Trainer credentials to deliver specialized, high-level instructor training and professional development to educators within the regional academy network.
JOB TRAINING:
Required Position Training to be completed in the first year of hire:
- Canvas
- Colleague/Datatel
- Dropout Detective
- Symplicity
- Self-Service
- eProcurement
Suggested Training:
- eLearning Tools
- Microsoft Office
- Project Management
Benefits Summary
- Annual Leave (Vacation)
- Sick Leave (8 hours per month)
- Holidays (12 per year)
- Personal Leave
- Longevity Pay
- State Employees Credit Union
- Health Insurance - BCBS Medical
- Term Life Insurance - Colonial Life
- Superior Vision
- Assurant Dental
- Flexible Spending Account
- Colonial Products
- Flu Vaccinations
- Retirement Plan - NC State Retirement Plan
- Tax Sheltered Annunities - Prudential Retirement
- SEANC
- WE SAVE NORTH CAROLINA
Employer Stanly Community College
Address Executive Director, Human Resources
141 College Dr.
Albemarle, North Carolina, 28001
Phone 704-991-0116
Website http://www.stanly.edu