Fulfillment Associate

Axelon Services Corporation

Columbus, OH

JOB DETAILS
SALARY
$20–$22 Per Hour
JOB TYPE
Full-time
SKILLS
Analysis Skills, Business Operations, Communication Skills, Customer Satisfaction, Customer Support/Service, Data Analysis, Data Entry, Documentation, Establish Priorities, Government, High School Diploma, Legal, Legal Documents, Maintain Compliance, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Operational Audit, Policy Implementation, Presentation/Verbal Skills, Problem Solving Skills, Process Development, Process Improvement, Process Management, Regulatory Compliance, Requirements Management, Standard Operating Procedures (SOP), Writing Skills
LOCATION
Columbus, OH
POSTED
4 days ago
Pay Rate: $20-$22 per hour Summary: Location: Columbus, OH Work Mode: ONSITE Duration: 6 months, potential to convert 8:30-5:30 Responsibilities: Provide superior service by analyzing customer requests, ensuring compliance and accuracy, resolving/escalating issues, and communicating progress effectively. Support Transactional Corporate Legal Document Fulfillment and Service of Process (SOP) functions. Assist customers in partnering with government agencies to meet compliance regulations for business operations. Review and submit initial filings, document requests, perform status/compliance checks, and manage legal service of process documentation. Learn the complex client product line and jurisdictional rules, field incoming questions, and contribute to customer satisfaction and organizational success. Participate in process improvement initiatives. Requirements: Minimum two years of customer service or related work experience. High school diploma or equivalent certification; college study preferred. Effective written and verbal communication skills with the ability to manage and prioritize demands from multiple sources. Proficient with Microsoft Office Suite applications including Word, Excel, and Outlook. Excellent data entry and analytical skills. Ability to multi-task and work in a fun but driven work environment. Demonstrate problem-solving capability in a fast-paced, high-energy environment. Preferred Skills: Experience creating process documentation. Ability to assist in issue resolution with internal and external customers. Experience in training and implementing process and policy changes. Consultative approach in assisting customers, team members, and/or vendors with training on products and jurisdictional requirements. Data analysis and process improvement recommendations. Experience in special project work.

About the Company

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Axelon Services Corporation