Fulfillment Specialist

Who We Are

Overhaul is a supply chain integrity solutions company that allows shippers to connect disparate sources of data into the first fully transparent situational analysis engine designed for the logistics industry. Data that is transformed into critical insights can instantly trigger corrective actions, impacting everything from temperature control to handling requirements or package-level tracking, ensuring cargo arrives at its destination safely, undamaged, and on time. We are a dynamic, innovative, and fun team who is highly committed to our customers' experiences and our Mission and Vision.

The Role

A Fulfillment Specialist is responsible for managing the fulfillment process, including handling vendor orders and interactions, managing all outbound shipping and inbound receiving requirements, scheduling international logistics and transportation, facilitating quality assurance, and maintaining appropriate inventory for direct and indirect materials for fulfillment operations. Individuals in this role should be extremely detail oriented and possess excellent organizational skills. It is also an essential function of this job that they have the adequate ability to successfully load and unload shipping boxes.

This is an entry level position. Hours may vary outside of a nine to five schedule.

We are hiring for both full time and seasonal positions!

Duties Include, but Will Not be Limited to:

• Collaborate with team members to review and organize incoming delivery and outgoing shipment needs
• Track documentations for customer orders, and maintain ERP data for inventory and order processing
• Maintain accurate records and monitor inventory level
• Regularly check, plan, and place orders with suppliers as needed
• Maintain appropriate contact with suppliers and receivers to resolve any issues with shipments within a timely manner
• Adhere to any protocols and SoPs related to fulfillment operations and quality assurance, as well as inventory management processes

Ideal Requirements:

• Fundamental knowledge or 1-2 years' experience in Supply Chain, Warehousing, and/or Fulfillment
• Excellent organizational skills, priorities management, and focus to complete tasks
• Self-motivated, flexible, committed to follow through and can work well under pressure with associated deadlines
• Has strong logistical skills, planning skills, and an eye for detail
• Fluency in Mandarin and English Required

Perks and Benefits

• Top employee health and well- being benefits.
• Care giver/adoption/family leave
• PTO Policy
• Casual dress
• Rotating company 'Perks at Work' program

Our culture

We are guided by our core values of Diversity and Synergy, Creativity, Problem Solving, Authenticity and Receptivity, Trust, Encouragement, Teaching and Learning, Wellness and Integrity. These values help us recruit aligned talent to join our rapidly expanding team around the globe. It is important to us that each and every Overhauler is not only eager to challenge themselves and knows how to get work done, but is also an awesome addition to our company culture.