Chick-fil-A logo

Full-Time Customer Service Associate

Chick-fil-A

  • Lancaster, Pennsylvania
  • 30+ days ago
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    Skills

    • Childcareunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Food Safetyunmatched
    • Health Insuranceunmatched
    • Leadershipunmatched
    • Lift/Move 40 Poundsunmatched
    • Multitaskingunmatched
    • Order Processingunmatched
    • Point of Sale (POS) Systemsunmatched
    • Restaurantunmatched
    • System Operationsunmatched
    • Team Playerunmatched
    • Tuition Feesunmatched

    Description

    Full-Time Customer Service Associate

    At Chick-fil-A, our Customer Service Associates are the face of our restaurant and the heart of our guest experience. You play a vital role in creating moments of care, connection, and hospitality for every guest who walks through our doors.


    Position Type:

    • Daytime and Evening positions available 
    • Starting Wage Range: $15-$16
    • Must be able to maintain a minimum of 30 hrs per week

    What You’ll Do

    Create Remarkable Guest Experiences

    • Greet every guest with genuine hospitality and a positive attitude
    • Take orders with accuracy, enthusiasm, and attention to detail
    • Operate the POS system efficiently while maintaining a personal connection
    • Ensure each order is accurate, fresh, and delivered promptly
    • Maintain a sense of urgency while keeping quality and friendliness top of mind

    Maintain a Clean & Welcoming Environment

    • Keep dining areas, front counter, and condiment stations clean and inviting
    • Refresh and reset tables to create a great experience for every guest
    • Uphold high standards of cleanliness and food safety

    Work as a Team and Live Out Our Values

    • Support and encourage fellow Team Members in a fast-paced environment
    • Communicate clearly and positively with leadership and peers
    • Demonstrate integrity, kindness, and a servant’s heart
    • Represent the Chick-fil-A brand with professionalism and positivity

    What We’re Looking For

    • A genuine desire to serve others
    • Strong communication and teamwork skills
    • Ability to thrive in a fast-paced environment while multitasking 
    • A positive attitude and coachable spirit 
    • Must be able to stand for up to 8 hours and lift up to 40 lbs.
    • Must be 16 years of age or older

    Team Member Benefits:

    • Sundays off
    • Food Discounts
    • Free College Tuition through University of the Cumberlands (must maintain at least 25 hours a week)
    • Career Advancement & Management Opportunities
    • Health Insurance
    • Child Care Assistance
    • 401K with up to 4% match (must be over 21)
    • Paid Time Off 

    Benefits

    • Flexible schedule
    • Paid time off
    • Health insurance
    • 401(k) matching
    • Referral program
    • Employee discount

    Numbers & Facts

    LocationLancaster, Pennsylvania

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