Waterfront located, Havana Cabana radiates Cubas joyful and sometimes rebellious spirit, embracing the art & culture that famously seduced Hemingway and deeply influenced Key West! Named one of Floridas Top 10 Resorts by Travel & Leisure, Havana Cabana is a lush escape from reality where the best of Key West is experienced with an intoxicating Cuban flare.
What we are looking for:
Greeting and thanking guests in a sincere, friendly manner.
Checking guests in on arrival and out on departure.
Posting charges to appropriate guest accounts.
Anticipating and addressing guests needs, and resolving their problems and complaints.
Assisting guests with disabilities.
Operating switchboard and assisting with inquiries.
Assisting the reservations manager with taking reservations.
Collaborating and communicating with other internal departments to ensure guest satisfaction.
Complying with company procedures and safety policies.
Performing duties on a daily checklist.
Qualifications:
High school diploma or suitable equivalent.
1+ years Front Desk Agent experience preferred.
Company Benefits:
Competitive hourly wage + tips
Medical, Dental, Vision and other ancillary benefits
Employee discounts on food and beverages
Flexible scheduling
401k Company Matching
Opportunities for advancement
Paid Parental Leave and more!
Numbers & Facts
Location
Key West, FL
Skills
High School Diplomaunmatched
Problem Solving Skillsunmatched
Safety Processunmatched
Safety/Work Safetyunmatched
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