The General Manager leads all daily operations of the property, overseeing staff, guest services, and overall performance to ensure operational excellence and a high-quality guest experience.
Key Responsibilities
Oversee all departments including operations, maintenance, and guest services
Manage staff hiring, training, scheduling, and performance
Ensure high standards of guest satisfaction and service delivery
Monitor budgets, expenses, and overall financial performance
Develop and implement operational policies and procedures
Handle escalated guest or operational issues
Coordinate with ownership or leadership on property goals and performance
Qualifications
5+ years of management experience in hospitality, campgrounds, resorts, or similar environments
Strong leadership and team management skills
Experience with budgeting, operations, and performance management
Excellent communication and problem-solving abilities
Ability to multitask and oversee multiple departments
Professional and results-driven mindset
Availability for flexible scheduling, including weekends and holidays
Compensation & Benefits
Performance-based bonuses
Health benefits
Paid time off and holidays
Work Environment
Combination of office and on-site operational oversight
Leadership role with high responsibility
May require weekends, holidays, and on-call availability
We encourage you to apply and bring your skills to a team that values quality, reliability, and great service.
Numbers & Facts
Location
Rhinebeck, NY
Salary
$60,000–$62,500 Per Year
Skills
Budget Managementunmatched
Budgetingunmatched
Communication Skillsunmatched
Expense Trackingunmatched
Health Planunmatched
Hospitality and Tourismunmatched
Leadershipunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
On Callunmatched
Operationsunmatched
Operations Managementunmatched
Operations Planningunmatched
Operations Processesunmatched
People Managementunmatched
Performance Managementunmatched
Policy Implementationunmatched
Problem Solving Skillsunmatched
Procedure Implementationunmatched
Property Maintenanceunmatched
Service Deliveryunmatched
Staff Trainingunmatched
Team Lead/Managerunmatched
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