Full-time Member Service Representative Teller-Somersworth

Service Federal Credit Union
      15 days ago

      Job Description

      It's fun to work in a company where people truly BELIEVE in what they're doing!


      We're committed to bringing passion and customer focus to the business.


      Service Credit Union is seeking a full-timeMember Service Representative Teller at our Somersworth branch. This role is a great step for anyone interested in a banking career with growth opportunities.


      “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.”


      Pay: $21.00, flexible based on experience.


      Benefits Include:

      • PTO, paid holidays.
      • Medical, Dental, Vision Insurance
      • 401k with 8% company contribution after one year of employment.
      • Free confidential mental health support program with Talkspace
      • Free identify theft protection through IdentityForce
      • Tuition reimbursement.
      • Training and career growth opportunities.

      A Day in the Life:

      • Accurately process all transactions maintaining proper security and exercising good judgement.
      • Open and close member accounts.
      • Provide outstanding service, problem resolution and needs-based selling.
      • Create a positive member experience every time through confidence and enthusiasm.
      • Build and retain member relationships through service quality.
      • Regular and reliable attendance is an essential function of this position.
      • Perform other duties as assigned.

      Experience and Qualifications:

      • Cash handling experience desired.
      • Customer service or retail experience preferred.
      • Outstanding customer service skills.
      • Excellent verbal and written communication skills.
      • Good organizational skills with proven ability to multi-task.
      • Ability to recognize and resolve member issues promptly, using courtesy and tact.
      • High school diploma or equivalent required.



      At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.


      Equal Opportunity Employer

      Numbers & Facts

      Location

      Skills

      • Communication Skillsunmatched
      • Credit Unionunmatched
      • Customer Experienceunmatched
      • Customer Relationsunmatched
      • Customer Support/Serviceunmatched
      • Dental Insuranceunmatched
      • High School Diplomaunmatched
      • Multitaskingunmatched
      • Organizational Skillsunmatched
      • Presentation/Verbal Skillsunmatched
      • Problem Solving Skillsunmatched
      • Psychiatry and Mental Healthunmatched
      • Retailunmatched
      • Salesunmatched
      • Transaction Processing/Managementunmatched
      • Tuition Reimbursementunmatched
      • Vision Planunmatched
      • Writing Skillsunmatched

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