Full Time Scheduler (407)

Performance Driven Workforce
  • Dearborn, Michigan
    Today

    Job Description

    Performance Driven Workforce is now hiring a Full Time Scheduler. Schedulers are responsible for creating and managing daily and weekly work schedules for drivers who test and evaluate vehicles. This role ensures all testing schedules are properly staffed, customer requests are met, and vehicles remain in continuous operation without downtime. This is a fast-paced role at the center of operations, where your work directly ensures the success of vehicle testing programs.   Job Duties and Responsibilities:

    • Create and update weekly schedules for drivers; adjust as needed to cover absences or changing priorities
    • Maintain accuracy of the scheduling system and ensure all updates are logged promptly
    • Respond to customer requests quickly and professionally, including adding or removing drivers as required
    • Monitor customer vehicle testing needs and proactively staff drivers to avoid idle vehicles
    • Assign drivers with specialized skills or certifications to projects as needed
    • Ensure special projects are fully staffed to customer specifications without impacting other sites
    • Keep accurate attendance records, including call-offs and no-shows
    • Follow up with no call/no show employees to confirm employment status and report findings to management
    • Serve as the main point of contact between management, drivers, and customers for scheduling-related needs

      Required Skills and Qualifications:

    • High school diploma or GED
    • Strong verbal and written communication skills
    • Ability to manage multiple tasks and priorities in a fast-paced environment
    • Team-oriented mindset with the flexibility to support colleagues and adapt to shifting business needs
    • Excellent customer service orientation with a professional demeanor
    • Strong attention to detail and accuracy in record keeping
    • Excellent skills in Microsoft Office applications (Word, Excel, Outlook) and scheduling systems/software

      Preferred Skills:

    • Associate’s degree in business administration, Human Resources, or related field (or equivalent work experience)

      The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required by employees to do this job.   Performance Driven Workforce is an Equal Opportunity Employer


    Numbers & Facts

    LocationDearborn, Michigan

    Skills

    • Business Administrationunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • High School Diplomaunmatched
    • Human Resourcesunmatched
    • Microsoft Excelunmatched
    • Microsoft Officeunmatched
    • Microsoft Outlookunmatched
    • Microsoft Wordunmatched
    • Multitaskingunmatched
    • Presentation/Verbal Skillsunmatched
    • Record Keepingunmatched
    • Schedule Developmentunmatched
    • Status Reportsunmatched
    • Team Playerunmatched
    • Test Plan/Scheduleunmatched
    • Test Programunmatched
    • Testingunmatched
    • Track Customer Issuesunmatched
    • Writing Skillsunmatched

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