Functional Analyst: Registrar Systems

Tuscon, Arizona

Instant Apply

2 days ago

Job Description

The Registrar Systems Functional Analyst ensures the integrity, accuracy, and efficiency of systems supporting student records, academic processes, and regulatory compliance, including mandated reporting. This position serves as a functional subject matter expert for Banner, Degree Works, and related Registrar Office technologies, providing systems analysis, troubleshooting, testing, and enhancements to support operational effectiveness. The Functional Analyst analyzes business processes, develops reporting solutions, and supports system improvements, integrations, and technology initiatives to enhance service delivery and ensure compliance with federal and state regulations. This position collaborates with Registrar Office leadership and staff, Information Technology, Student Affairs and Enrollment Management, Institutional Research, and other College departments to support effective systems operations and student services.

Specific responsibilities may vary based on assigned Registrar Office functional areas, with duties overlapping as needed to ensure operational continuity, cross-functional support, and effective service delivery.

The work schedule for this position is flexible and may include working evenings and weekends. This job may have On-call rotation duties.

Serves as the subject matter expert for the Banner Student Module regarding registration, academic history, curriculum, program of study, faculty attendance, waitlist and prerequisite processes, and graduation functions, utilizing extensive knowledge of federal and state policies and the interaction of various systems
Acts as the primary contact to research, troubleshoot, and resolve complex student records and related student issues involving Registrar Office systems, processes, and procedures
Performs system testing, validation, and process improvements across Registrar Office technologies, including Banner, Degree Works, SoftDocs, advising systems, communication platforms, webpages, and student portals. Ensures system functionality and alignment with official College information, including the catalog and website. Provides operational and procedural recommendations to improve eForms in SoftDocs, My Degree Plan, and Banner forms
Researches and resolves technical issues involving Registrar Office systems. Collaborates with College departments and software vendors to investigate system defects, resolve functionality and upgrade issues, and maintain interoperability between Banner and third-party systems
Manages mandated reporting to the National Student Clearinghouse (NSC), including scheduled enrollment and graduation reporting, data validation, and error reconciliation. Utilizes Banner Student Module functionality, forms, and data extracts to ensure accurate and timely reporting in accordance with federal requirements
Collaborates with Registrar Office leadership to analyze and improve business processes, systems, policies, and procedures to enhance operational efficiency and student service. Conducts quality assurance reviews, recommends improvements, and develops procedural guidelines and user documentation. Provides technical assistance and training to support effective utilization of Registrar Office systems and processes
Maintains current knowledge of applicable federal and state regulations and College policies. Ensures regulatory and policy changes are incorporated into Registrar Office systems, operations, processes, and procedures to maintain compliance and safeguard the accuracy and integrity of student enrollment data and other Registrar Office records
Participates in projects involving new Registrar Office systems or upgrades to existing systems, providing technical expertise throughout planning, implementation, and evaluation. Acts as project lead when assigned, coordinating activities and providing technical guidance. Conducts testing and validation of enhancements and customizations involving Banner, NSC reporting, and other Registrar Office systems. Advises Registrar Office leadership on operational and procedural matters to support project objectives.
Develops, tests, implements, and maintains scripts, interactive reports, and reporting tools, including ad hoc reports, to improve data accessibility and utilization across College departments. Retrieves, analyzes, and interprets data to prepare analytical reports that support operational efficiency, planning, and informed decision-making
Assists with the development, maintenance, and coordination of Registrar Office communication plans and operational calendars throughout the student lifecycle to support timely and effective service delivery
Performs all other duties and responsibilities as assigned or directed by the supervisor

Job Requirements:

High School Diploma

Numbers & Facts

Location

Tuscon, Arizona

Skills

Analysis Skillsunmatched
Business Analysisunmatched
Business Processesunmatched
Calendar Managementunmatched
Cross-Functionalunmatched
Data Analysisunmatched
Data Qualityunmatched
Enterprise Application Integration (EAI)unmatched
Federal Laws and Regulationsunmatched
Financial Reportingunmatched
Functional Analysisunmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Interoperabilityunmatched
Leadershipunmatched
Maintain Complianceunmatched
On Callunmatched
Operational Communicationsunmatched
Operational Strategyunmatched
Operational Supportunmatched
Operations Planningunmatched
Operations Processesunmatched
Problem Solving Skillsunmatched
Procedure Developmentunmatched
Process Analysisunmatched
Process Improvementunmatched
Quality Assuranceunmatched
Reconciliationunmatched
Registrarunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Reporting Skillsunmatched
Scripting (Scripting Languages)unmatched
Service Deliveryunmatched
State Laws and Regulationsunmatched
Student Servicesunmatched
System Integration (SI)unmatched
System Operationsunmatched
System Testunmatched
System Validationunmatched
Systems Administration/Managementunmatched
Systems Analysisunmatched
Technical Leadershipunmatched
Technical Researchunmatched
Technical Supportunmatched
Technical Trainingunmatched
Test Plan/Scheduleunmatched
Testingunmatched
Time Managementunmatched
Training/Teaching Curriculumunmatched
University/School Policiesunmatched
User Documentationunmatched
Validation Testingunmatched

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