FWS - Student Assistant - Financial Aid

About Us

Georgia Highlands College is a multi-campus, state college member of the University System of Georgia. Founded in 1970 as Floyd Junior College, it now serves more than 6,000 students in Northwest Georgia and Northeast Alabama across its five locations in Rome, Cartersville, Marietta, and Dallas. GHC currently offers over 30 areas of study with associate degree and bachelor¿s degree options both in the classroom and online.

We are a growing and progressive institution with opportunities for great employees to grow in a fast-paced and challenging work environment that encourages employee wellness and overall success. Our combined efforts at GHC have led to numerous awards, honors, and countless stories of success for students and employees. This includes our most recent honor of being recognized as one of the semifinalists for the 2023 Aspen Prize for Community College Excellence.

Job Summary

The Financial Aid Work Study Student will facilitate the financial aid process as needed (assist at the One Stop Shop customer service desk, walk-Ins, phones, application processes, events as needed)

Responsibilities

• Is responsible to understand, support, and carry out the college¿s mission, vision, and values and comply with mandates and regulations of government and accrediting bodies.

• Assist at the One Stop Shop customer service counter (McCorkle Building-Floyd Campus)

• Assist students and visitors with financial aid processes as needed (FAFSAs, Verifications, Scholarship applications, logging into Charger Portal, email, schedule bill, and other basic financial aid processes)

• Posts campus event flyers and advertisements

• Assists with document management including shredding, scanning, copying, and filing

• Participates in mandatory trainings

• Other duties as assigned

Required Qualifications

Must be a current student

• Education ¿ High school diploma, current college student

• Experience ¿ None, training provided

Proposed Salary

$12.00 per hour

Required Documents to Attach

Resume

Knowledge, Skills, & Abilities

• Good customer service skills

• Critical thinking, decision-making, and problem-solving skills within area of responsibility

• Ability to effectively communicate (basic oral and written communication)

• Communicates regularly with supervisor

• Ability to accept and use feedback for growth in the position

• Ability to demonstrate prompt and regular attendance.

Contact Information

For more information or questions about a job posting, please contact Human Resources by email at jobs@highlands.edu

For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Georgia Highlands College provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.