GA DBHDD - Telecommunications Solutions Coordinator

State of Georgia
Title/Role: GA DBHDD - Telecommunications Solutions Coordinator (807307)
Req. Status: Open
No. of Openings: 1
Start Date: 08/10/2026
End Date: 06/30/2027
Worksite Address: Georgia Department of Behavioral Health & Developmental Disabilities
200 Piedmont Avenue SE, West Tower 6th Floor Atlanta, Georgia 30334
CAI Contract Manager: Susan Lewis-Yizar
Agency Interview Type: Either Web Cam or In Person
Work Arrangement: Hybrid

Min pay Rate: $50.17 USD Per Hour
Bill rate - $67.73

Engagement Type: Contract

Short Description:
Under supervision, applies project management knowledge, skills, tools, and techniques in supporting project leads. Drives the development and application of project management methodology and culture.

Complete Description:
Must be local to Metro Atlanta


Position Summary
The Telecommunications Solutions Coordinator is responsible for planning, coordinating, and implementing enterprise telecommunications, network, voice, mobility, audiovisual, and infrastructure projects across DBHDD facilities. This role manages vendor coordination, technology modernization initiatives, implementation activities, and strategic infrastructure planning to ensure the successful delivery of technology solutions aligned with agency objectives.
Key Responsibilities
Technology Planning & Project Delivery

• Telecommunications, network, infrastructure, and voice modernization projects.
• Develop project plans, schedules, milestones, and resource requirements.
• Manage project risks, issues, dependencies, and escalations.
• Coordinate project activities across DBHDD facilities and stakeholders.
• Provide project status reporting to leadership.

Infrastructure Modernization

• Develop and manage infrastructure upgrade roadmaps for:
  • Voice Services (VoIP/HVS)
  • Data Networks
  • Wireless Infrastructure
  • Fiber and Structured Cabling
  • Public Address Systems
  • HVAC Monitoring Systems
  • Fire Alarm Infrastructure
  • Cisco Endpoint Refresh Programs
  • Support implementation of emerging technologies and infrastructure enhancements.

Telecommunications & Voice Services

• HVS/VoIP transformation initiatives.
• Develop implementation strategies for voice modernization projects.
• Coordinate site assessments, inventory reviews, equipment staging, deployment, and migration activities.
• Ensure successful transition from legacy voice platforms.

Vendor & Contract Management

• Maintain partnerships with telecommunications carriers and technology vendors.
• Coordinate vendor deliverables and project commitments.
• Participate in technology evaluations and vendor selection processes.
• Monitor vendor performance and contractual obligations.

Asset & Infrastructure Governance

• Oversee inventory management and reconciliation efforts.
• Ensure infrastructure assets are properly documented in Asset Management systems.
• Coordinate technology refresh initiatives and equipment lifecycle management.

Special Projects

• Assist in enterprise-wide infrastructure initiatives.
• Coordinate network integration projects.
• Support agency strategic technology initiatives.

Qualifications

• Bachelor's degree in information technology, Business Administration, Engineering, or related field.
• PMP certification
• 5 years of project/program management experience.
• Experience managing telecommunications, network, and infrastructure projects.
• Strong vendor management experience.
• Experience with VoIP, networking, wireless technologies, and enterprise infrastructure.

Skill Required / Desired Amount of Experience

Bachelor's degree in business administration, Information Systems, Information Technology, or related field. Required project/program management experience Required 5 Years

Experience managing telecommunications, network, and infrastructure projects Required 5 Years

Experience with VoIP, networking, wireless technologies, and enterprise infrastructure Required 5 Years
Vendor management experience Required 5 Years