Bookkeeping, Customer Support/Service, Employee Assistance Plan, Health Insurance, High School Diploma, Life Insurance, Multitasking, Office Management, Organizational Skills, Safety Equipment, Safety/Work Safety, Sales, Sales Management, Telephone Skills, Transmit/Receive Modules, Vision Plan, Waitressing
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Gallery Host
Hyatt Place
Hyatt Place Washington DC/US Capitol
US - DC - Washington
Posted: Jul 21, 2026
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Summary
Opportunity:Host
Act as host providing guests with a full range of individualized service during hotel stay.
Potential Career Path
Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Position Requirements
- Greet, register, and assign rooms to guests of the hotel.
- Verify customers' credit, and establish payment method.
- Makeand confirm external reservations for dinner, entertainment, and transportation.
- Compute bills, collect payments, and make change for guests.
- Answer hotel phone and handle guest requests and inquiries.
- Transmit and receive messages, using telephones or PMS system.
- Deposit guests' valuables in hotel safes or safe-deposit boxes.
- Perform bookkeeping activities, such as balancing accounts.
- Serve food in guest rooms upon request, ensuring a positive in-room dining experience.
- Act as a private lounge host.
- Practice safe work habits and use required safety equipment.
- Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
- Perform other duties as requested by management.
Experience
- High School diploma or equivalent preferred.
- Previous customer service experience required or equivalent training.
- Dynamic, engaging and passionate personality with the ability to multi-task.
HHM Hotels Benefits and Perks
- Competitive wages for full time and part time opportunities
- Medical, Dental and Vision Health Insurance
- Paid Time Off
- 401k Company Match
- Daily Pay
- Free Basic Life Insurance
- 24/7 access to TELUS Health, a confidential work-life resource.
- Travel Discounts
- Commuter Transit and Commuter Parking Benefits
- Employee Assistance and Wellness Program
- Educational/Professional Development
- Referral Bonus Program
Work Environment and Context
- Work schedule varies and may include working on holidays, and weekends.
- Requires standing for extended periods, walking, pushing, lifting up to 25, bending and reaching.
What We Believe
People Are Our Capability - Hearts That Serve - Only Excellence - Stay Nimble - Own It
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
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