Gaming Shift Supervisor/ 3 Game Dealer

Provide superior customer service to internal/external customers

Perform scheduled audits for blackjack tables along with tracking chips and players

Operate computer in pit area

Perform evaluations on a daily, 30/60/90 day, and annual basis of all gaming employees as requested and assigned

Schedule pit rotation

Knowledge of Title 31

Complete necessary tracking of players for Title 31

Follow procedure to open and close all table games

Perform initial procedure violations of dealers and pass on to Shift Manager for approval

Maintain close communication with surveillance department and other departments within casino

Settle disagreements between dealers and customers.

Explain the rules of the games to customers, including different games offered in live-action as well as tournament games.

Knowledge and ability to explain standard betting terminology to customers.

Complete accurate ratings on customers.

Fill in as a dealer as needed and requested.

Attend all meetings.

All other duties as assigned