Gastroenterology Nurse Triage Supervisor

Position Highlights:

Location: Travel required to multiple GI locations. Chicagoland area.

Hours: Full Time; Monday - Friday; Flexibility between 7am-5pm

Benefits: 

• • Comprehensive medical, dental, and vision benefits that include healthcare navigation assistance.
  • Access to a mental health benefit at no cost.
  • Employer provided life and disability insurance.
  • $5,250 Tuition Reimbursement per year. 
  • Immediate 401(k) match.
  • 40 hours paid volunteer time off. 
  • A culture committed to community engagement and social impact.
  • Up to 12 weeks parental leave at 100% pay and a financial benefit for adoption and surrogacy for non-physician team members once eligibility requirements are met.

• Supervise Triage nurses and ensure smooth workflow
• Monitor productivity metrics and staff performance 
• Develop and implement new protocols to enhance efficiency
• Implement scorecards to evaluate eligibility for remote work
• Oversee staffing ratios and ensure optimal deployment of resources
• Collaborate with the triage supervisor to manage the complete workflow for biologics referral authorizations and appeals
• Assist in managing inbasket activities and call queue assignments
• Provide support and guidance to nursing staff
• Collaborate with HR to address staffing needs and handle any disciplinary actions if necessary

• CPR Certified
• Active Illinois RN license required
• At least 3 years of experience in a medical setting such as a doctor's office, hospital or long-term nursing facility.
• One year of supervisory experience preferred.

The compensation for this role includes a base pay range of $62,920-$94,380, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.