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GEL (Guest Experience Lead)

McDonald's Corp
  • Smithfield, VA
    10 days ago

    Job Description

    Location: 1811 S CHURCH ST, SMITHFIELD, VA, 23430

    Description: J. Smith Enterprises is seeking energetic, customer-obsessed Guest Services Ambassadors eager to ensure we deliver stellar service. GELs are the hospitality leaders in the restaurant ensuring service areas are consistently sanitized while setting the stage for helping our guests feel welcomed, cared for, and valued at all times. The ideal candidate will possess a servants heart and will enjoy engaging families and Kids during school nights and Family Fun Days. Were seeking:   Energetic and Helpful people who thrive on engaging customers in genuine dialogue and service.      People who take pleasure in working at the fast pace peak shifts and events demand.       People interested in satisfying careers with competitive benefits and the opportunity to grow.        People like you. If youre interested-and we sure hope you are. Let's talk-Guest Services Leaders get to:

    Connect with the Guest Alwaysseeking friendly and personable opportunities to understand and respond to your guests expectations and feelings while fostering a warm and inviting environment. Maintain a neat and clean environment, and professional appearance, and be knowledgeable bout menu options.

    Be Authentic Be yourself engaging guests by being energetic, enthusiastic, and friendly. Smile and have fun! Its contagious.

    Put Guests First Make the Guest your priority with confidence and empowerment to resolve any guest concern. Greet guests and look for cues on their feelings and seize the opportunity to create feel-good moments. Assist in order taking and provide table service

    Support Delivery Monitor that orders are accurate, our food is high quality, delicious, and delivered fast. All youll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in age or older to work as a Crew Member at McDonalds.

    Additional Info: Along with competitive pay, J. Smith McDonalds employees are eligible for incredible benefits including: Service awards with lots of cash and performance incentives Generous Meal discount Tuition Assistance through Archways to Opportunity See a day in the life of a Guest Experience Lead at McDonalds https://www.youtube.com/watch?v=DiaN61vWY3A&feature=youtu.be

    All youll need is an outstanding attitude, willingness to learn and grow, and the capability to excel in a fast-paced, team environment. Well teach you the rest. We offer great pay, tremendous benefits, and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at a corporate-owned and operated McDonalds restaurant.

    Additional Info: A job as a Guest Experience Leader at a McDonald's restaurant gives you the chance to grow your skills and meet great people while earning some outstanding benefits opportunities along the way. Those can include: • Competitive pay • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance, and English classes as a second language • Generous Meal discounts

    This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work

    Numbers & Facts

    LocationSmithfield, VA
    IndustryRestaurant/Food Services
    Company Size50 to 99 employees

    About Company

    This job posting is for a position in a Restaurant owned by an independent franchisee, we are responsible for all employment related matters in the Restaurant including among other things , setting any requirements for the job and all decisions concerning hiring,  firing , discipline, supervision, staffing and sheduling. If you are hired for the job posting, the independent franchisee and not McDonald's  Corporation will  be your employer.

    Skills

    • English Languageunmatched
    • English as a Second Language (ESL/TESL)unmatched
    • Fast Foodunmatched
    • Food Qualityunmatched
    • Hospitality and Tourismunmatched
    • Order Processingunmatched
    • Restaurantunmatched
    • Secondary Schoolunmatched
    • Service Deliveryunmatched
    • Training/Teachingunmatched
    • Tuition Feesunmatched

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