Position Overview: The General Maintenance Technician carries out preventative and corrective maintenance activities on hotel equipment, cabins, and tools. The Technician is responsible for building maintenance activities involving equipment, gym, cabin and is required to perform annual, quarterly, and monthly preventative maintenance activities. All responsibilities shall be carried out in a timely, accurate, and professional manner, in accordance with YOTEL’s core values. Major Duties & Responsibilities: - Attend to guest requests, inquiries and complaints and refers unresolved issues to supervisor or Manager on Duty in a timely manner.
- Perform preventive/predictable maintenance and necessary repairs on all hotel equipment with minimum down time, including, laundry, boiler, plumbing, HVAC, electrical, meeting rooms and guest rooms. Maintain the information in a shop log or document the assignment through the work order system.
- Repairs and maintains physical structure of establishment. Performs minor and routine painting, plumbing, electrical wiring, and other related maintenance activities, using hand tools and power tools to ensure smooth operations of HVAC, refrigeration, natural gas.
- Installs and replaces lighting fixtures and bulbs.
- Maintain shop areas, spare parts areas, storage areas and inventories of materials, equipment and associated parts of the trade.
- Visually inspects and tests machinery and equipment. Listen for unusual sounds from machines or equipment to detect malfunction and discuss machine operations variations with supervisors or other maintenance workers to diagnose problem or repair machine.
- Installs and repairs electrical wiring and electronic components of machinery and equipment.
- Ensure the daily inventory of the department’s tools and equipment issued to employee is completed prior to completion of the shift.
- Fabricates and repairs furniture and fixture.
- Respond to all emergency situations including fire alarms, disasters, power failures, etc. and assist as needed.
- Ensure that services are coordinated to provide the best in guest satisfaction by maintaining contact via telephone or radio with other departments such as Reception and Housekeeping.
- Assists in delivering and set-up of all new equipment such as televisions, mattresses, tables, chairs, etc.
- Notify management concerning need for major repairs and report out-of-the ordinary issues and unsafe conditions immediately.
- Perform other tasks as assigned by the Director of Engineering and the General Manager.
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