We are seeking a dynamic and experienced General Manager to lead our team at our 4000 West Main St location in Belleville, United States. As the General Manager, you will be responsible for overseeing all aspects of our operations, ensuring exceptional customer service, and driving business growth.
Provide strong leadership and direction to all team members, fostering a positive and productive work environment
Manage daily operations, including staffing, inventory control, and cash management
Implement and maintain company policies and procedures to ensure compliance with food safety regulations and quality standards
Develop and execute strategies to increase sales, profitability, and market share
Monitor and analyze financial performance, making data-driven decisions to optimize operations
Ensure exceptional customer service by setting high standards and leading by example
Recruit, train, and develop team members to build a high-performing workforce
Collaborate with upper management to achieve company goals and implement new initiatives
Resolve customer complaints and address employee concerns promptly and professionally
Maintain a clean, organized, and safe work environment for both employees and customers
Qualifications
Proven experience in a management role, preferably in the food service or retail industry
Strong leadership skills with the ability to motivate and inspire teams
Excellent communication skills, both verbal and written
Exceptional problem-solving and decision-making abilities
Proficiency in financial management and cost control
Customer-focused mindset with a commitment to delivering outstanding service
Solid understanding of food service operations and relevant regulations
Proficient in using computers and relevant software for business management
Ability to work in a fast-paced environment and adapt to changing priorities
Flexible schedule, including availability to work evenings and weekends as needed
Bachelors degree in Business Administration or related field preferred
Strong organizational skills and attention to detail
Visionary approach to business growth and innovation
Additional Information
All your information will be kept confidential according to EEO guidelines.
Numbers & Facts
Location
Belleville, IL
Skills
Business Administrationunmatched
Business Growthunmatched
Cash Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Computer Softwareunmatched
Corporate Policiesunmatched
Cost Controlunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Financial Analysisunmatched
Financial Managementunmatched
Food Safetyunmatched
Food Servicesunmatched
Inventory Managementunmatched
Leadershipunmatched
Maintain Complianceunmatched
Market Shareunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Quality Metricsunmatched
Regulationsunmatched
Regulatory Complianceunmatched
Resolve Customer Issuesunmatched
Retailunmatched
Revenue Growthunmatched
Safety Complianceunmatched
Safety/Work Safetyunmatched
Service Deliveryunmatched
Strategic Planningunmatched
Team Lead/Managerunmatched
Writing Skillsunmatched
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