General Manager (04201) 7701 Hampton Blvd. Norfolk VA

Company Description

OUR VALUES:

• The power of possible starts with our people. Fostering inclusion and diversity is simply the right thing to do.
• We believe creating a sense of belonging for everyone promotes a thriving culture of innovation where anything is possible.
• That's why we are committed to building a culture that welcomes seeks to understand and values everyone's whole self.

Job Description

A General Manager (GM) oversees a company's daily operations, drives strategic growth, and ensures departmental efficiency and profitability The GM is responsible for leading all aspects of a Domino's store operation, ensuring consistent delivery of outstanding customer service, high-quality products, and operational excellence. This role oversees team management, sales growth, cost control, and compliance with company standards and policies. The GM creates a positive, motivating environment that fosters team development.

What we offer:

• A safe, rewarding, and fast-paced working environment
• Competitive salary, bonus eligibility, and benefits package
• We pride ourselves in the benefits we offer our full-time store team members: medical, dental, vision; 401(k) with up to 5% company match; education assistance; employee stock purchase program; paid time off, parental leave, mental health, and family support service
• Full training with an industry-leading brand
• Excellent career opportunities
• Awesome discounts on menu items

RESPONSIBILITIES

• Manage Store Operations and Drive Results
• Recruit, Develop and Retain Best in Class Talent
• Manage Food Safety and Team Member Safety
• Provide Best in Class Customer Service
• Operate and Troubleshoot Technology

What we're looking for:

• Minimum of one year of prior General Manager experience in a fast-paced service environment
• Understand and demonstrate basic operations procedures and cost management capabilities
• Experience in recruiting, retaining, and developing multiple employees
• Ability to lead and promote team members and food safety protocols
• Excellent customer service skills
• Ability to operate and troubleshoot technology (POS, ATS, etc.)
• Valid driver's license with safe driving record meeting company standards preferred

Qualifications

Minimum job requirements :

• Must be at least 18 years of age
• Fast food/quick service restaurant experience preferred
• High School equivalent education level
• Proven ability to lead by example and ensure accountability from a team
• Proven ability to problem solve and resolve customer concerns and/or complaints
• Strong decision making and conflict resolution skills
• Proven ability to set goals and set up plans to achieve them
• Proven ability to work as a part of a team to achieve a common goal
• Experience managing a P&L, food cost, and labor (ability to add, subtract, multiply, and divide accurately and quickly)
• Excellent verbal, written, and communication skills

PHYSICAL REQUIREMENTS

• Standing
• Walking
• Sitting
• Lifting
• Carrying Pushing
• Climbing
• Stooping/Bending
• Crouching/Squatting
• Reaching

Additional Information

At Dominos, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the "Power of Possible" to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!