Alliance/Partner Management, Budget Management, Budgeting, Business Skills, Catering Services, Coaching, Communication Skills, Continuous Improvement, Cost Control, Cost Forecasting, Customer Experience, Customer Relations, Customer Satisfaction, Develop and Maintain Customers, Facilities Management, Financial Management, Financial Services, Food Safety, Food Services, Forecasting, Lead Management, Leadership, Maintain Compliance, Mentoring, Performance Management, Problem Solving Skills, Regulatory Compliance, Regulatory Requirements, Retail Operations, Safety Compliance, Sanitation, Service Delivery, Team Building, Team Lead/Manager
Sodexo is seeking a strategic and client-focused General Manager 5 to lead a high-profile corporate dining and hospitality operation in Boston. This senior leadership role is responsible for overseeing all aspects of foodservice operations, including retail dining, catering, executive services, financial performance, and team development. The ideal candidate will have strong experience in corporate dining or hospitality management, a proven track record of driving operational excellence and client satisfaction, and expertise in managing budgets, labor, and large teams. Success in this role requires exceptional leadership, business acumen, and a passion for delivering innovative workplace dining experiences while building strong client relationships.
What You'll Do:
- Lead all aspects of corporate dining, catering, retail, and hospitality operations to ensure exceptional service delivery.
- Manage financial performance through budgeting, forecasting, labor planning, and cost-control initiatives.
- Develop and maintain strong client partnerships while serving as the primary point of contact for key stakeholders.
- Recruit, mentor, and lead management teams and frontline staff to drive engagement, accountability, and results.
- Ensure compliance with food safety, sanitation, regulatory requirements, and operational standards. Drive innovation, customer satisfaction, and continuous improvement initiatives to enhance the overall workplace experience.
Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
- Medical, Dental, Vision Care and Wellness Programs
- 401(k) Plan with Matching Contributions
- Paid Time Off and Company Holidays
- Career Growth Opportunities and Tuition Reimbursement
More extensive information is provided to new employees upon hire.
What You Bring:
- Progressive leadership experience in corporate dining, hospitality, food service, or multi-unit operations.
- Strong financial acumen with experience managing budgets, forecasting, labor costs, and overall business performance.
- Proven ability to build trusted client relationships and deliver exceptional customer experiences.
- Demonstrated success leading, coaching, and developing high-performing teams.
- Knowledge of food safety, sanitation, and operational compliance standards.
- Excellent communication, problem-solving, and strategic leadership skills with a focus on operational excellence.
At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide.
Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.
Qualifications & Requirements:
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience – 5 years
Minimum Functional Experience – 5 years
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Sodexo
Worldwide Leader in Food and Facilities Management for Over 50 Years
Sodexo was founded in 1966 by Pierre Bellon in Marseilles France and is still majority family owned today. For over 50 years, we have partnered with some of the world’s biggest companies, backed by employees in countries across the globe.
Everything we do is about improving people’s daily lives. We believe healthy school meals make kids do better. That relaxed patients recover faster. And organizations with engaged employees perform better. With our unique wide range of integrated services, this is what our On-site, Benefits and Rewards and Personal Home services do every day.