General Manager

Pizza Factory is looking for exceptional General Managers to join our team!

We don't just hire when a role opens up. We're building a pipeline of high-caliber GMs who share our values and want to grow with the brand, so when the right opportunity comes up, we're ready to move fast with the right person.

We look for leaders who get things done, own their store's P&L like it's their own, and build teams that are engaged and accountable. You should be comfortable moving between the daily details and the bigger picture, calm under pressure, and energized by representing the brand in your community.

Our culture runs on five values: we're compassionate with our team and franchisees, communicative and transparent, credible in delivering on commitments, cheerful even when things get hard, and change-makers who take big swings.

If that sounds like you, whether or not a specific opening exists in your market right now, we want you on our radar. Complete the application below and we'll reach out when there's a fit.

Note - All GM roles are on-site at Pizza Factory locations.

This position is ultimately responsible for all restaurant activities and assumes complete responsibility for the restaurant as needed. The GM ensures all activities are consistent with and support the restaurant’s business plan. The GM ensures all employees perform their job responsibilities and meet expectations in all areas of their job descriptions.     

Essential Functions:

• Oversee all aspects of restaurant operations, including staffing, training, inventory management, food safety, and customer satisfaction
• Lead and inspire a high-performing team, fostering a culture of accountability, excellence, and continuous improvement
• Ensure adherence to brand standards and operational procedures, including food quality, cleanliness, and safety protocols
• Manage labor and food costs through effective scheduling, inventory control, and waste reduction strategies
• Analyze P&L statements and performance metrics to identify opportunities for growth and operational efficiency
• Recruit, hire, and develop team members, creating a pipeline for internal growth and leadership development
• Attracts customers by developing and implementing local marketing, advertising, public and community relations programs
• Model and create an environment which ensures a positive guest service experience, and respond positively and quickly to guest concerns
• Conduct yourself with high personal integrity and treat all employees with honesty, respect and dignity

Qualifications:

• 2+ years of General Manager experience ideally in a high-volume restaurant environment
• Proven track record of successfully managing operations, leading teams, and achieving financial targets
• Strong organizational, communication, and leadership skills
• Ability to thrive in a fast-paced, high-pressure environment
• Knowledge of P&L management, labor planning, and inventory control
• Food Safety Manager Certificate or willingness to obtain

Benefits

Why This Role Matters

This is a chance to embrace a community while building on the broader legacy of a beloved brand. Pizza Factor GMs make a measurable impact on the lives of our employees and our customers and are uniquely positioned to serve their local communities. If you are a proactive, organized, and a driven pizza lover, we’d love to meet you!