General Manager – Love Art Sushi Location: Boston, MA Company: Love Art Sushi Compensation: $67,000 - 80,000 annually (based on experience) + performance-based bonuses Employment Type: Full-Time
About Us Love Art Sushi is a fast-growing, fast-casual restaurant brand focused on high-quality, customizable sushi and poke offerings. We pride ourselves on speed, consistency, and delivering a great guest experience in a high-volume environment. We are looking for a General Manager who can take full ownership of store operations, build a strong team, and drive both performance and culture.
Role Overview The General Manager (GM) is responsible for the overall performance of the restaurant, including operations, staffing, financial results, and customer experience. This is a hands-on leadership role that requires both on-the-floor execution and high-level accountability of the business. You will be responsible for ensuring the store runs smoothly at all times — including staffing, call-outs, and operational challenges — while building a team that consistently delivers results.
Key Responsibilities Operations & Store Performance
Manage daily restaurant operations, including opening, closing, and peak service execution
Ensure fast, accurate, and high-quality food production and service
Maintain cleanliness, organization, and operational standards across all areas
Troubleshoot and resolve issues with POS, delivery platforms, equipment, and vendors
Staffing, Scheduling & Coverage
Build and manage schedules aligned with sales and labor targets
Own staffing coverage, including resolving call-outs, no-shows, and last-minute gaps
Hire, onboard, and retain strong team members
Manage labor efficiency and staffing levels in real time
Leadership & Team Development
Lead, coach, and develop your team
Hold staff accountable for performance, attendance, and standards
Deliver feedback, conduct performance conversations, and manage disciplinary actions
Build a strong, positive, and professional team culture
Financial Performance
Own the store performance through labor, food cost, and controllable expenses
Manage store-level P&L performance
Manage labor costs, food costs, and controllable expenses
Monitor sales trends and implement strategies to drive revenue
Reduce waste and improve operational efficiency
Customer Experience
Ensure a consistent, high-quality guest experience
Address customer concerns and resolve issues professionally
Set the tone for hospitality and service standards
Food Safety & Compliance
Enforce all food safety, sanitation, and health standards
Ensure compliance with local and state regulations
Maintain logs, audits, and operational checklists
Qualifications
1–5+ years of restaurant management experience (GM or AGM preferred)
Experience in fast-casual or high-volume environments strongly preferred
Strong leadership and team-building skills
Ability to manage both operations and financial performance
Comfortable making decisions and solving problems in real time
Strong organizational and communication skills
ServSafe certification (or willingness to obtain)
What We Offer
Performance-based bonus opportunities
PTO and growth opportunities within a growing brand
Free meals and employee discounts
A leadership role with real ownership and impact
Numbers & Facts
Location
Boston, MA
Salary
$67,000–$80,000 Per Year
Skills
Coachingunmatched
Communication Skillsunmatched
Cost Controlunmatched
Customer Experienceunmatched
Disciplinary Actionunmatched
Financial Trend Analysisunmatched
Food Productionunmatched
Food Safetyunmatched
Food Servicesunmatched
Identify Issuesunmatched
Leadershipunmatched
Maintain Complianceunmatched
Operational Improvementunmatched
Operational Strategyunmatched
Operationsunmatched
Operations Managementunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Profit & Lossunmatched
Resolve Customer Issuesunmatched
Restaurantunmatched
Retail Managementunmatched
Safety/Work Safetyunmatched
Salesunmatched
Sanitationunmatched
Schedule Developmentunmatched
ServSafe Certificationunmatched
State Laws and Regulationsunmatched
Team Buildingunmatched
Team Lead/Managerunmatched
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