Ace Hardware Corp logo

General Manager

Ace Hardware Corp
  • Bremerton, WA
  • $65,000–$75,000 Per Year
2 days ago

Job Description

Ace Handyman Services is seeking a strategic, operationally strong General Manager to run and grow our handyman and painting divisions, an established home services business in the Bremerton, WA area. Handyman is the core of the business, and painting is our growth opportunity. In this role, you will take over the day-to-day operations and have full operational and financial ownership with the backing of a highly trusted national brand and deep local roots.

Reporting directly to the owner, you will lead our local team. If you have a background in home services, construction management, or trade management, and youre looking for a role where your strategic decisions directly impact business growth and your own earning potential, we want to hear from you.

What Success Looks Like: Your primary objective is to drive sustainable revenue growth while maintaining stable, healthy profit margins. Were looking for a manager who brings financial discipline to the business, avoiding wild swings in profitability and consistently hitting target margins.

Day-to-Day Operations

  • Run day-to-day operations of a growing handyman and painting services business.
  • Lead, mentor, and hold accountable the office staff and field technicians and subcontractors.
  • Oversee daily scheduling, dispatching, and customer service workflows to ensure high-quality service delivery and client satisfaction.
  • Visit job sites regularly to ensure quality control and customer satisfaction.
  • Troubleshoot operational bottlenecks and implement efficient processes to keep field crews productive.

Long-Term & Financial Management

  • Manage the full profit and loss (P&L) statement for both the handyman and painting divisions, including estimates, job costing, and project coordination.
  • Meet with the owner monthly to review P&L performance, present operational data, and outline growth strategies.
  • Implement pricing, estimating, and cost-control strategies to protect margins and drive healthy, consistent profitability.
  • Build and execute local marketing and operational plans to grow revenue and customer relationships in the Bremerton, WA area.

Position Requirements

Must-Have Qualifications

  • Proven experience in a management or operations role within a service-oriented industry (general handyman services, residential/commercial painting, construction management, pest control, HVAC, plumbing, or other residential trades). Trades experience is a plus, not a requirement.
  • Strong financial acumen with direct experience managing a P&L and a track record of maintaining stable, predictable profit margins.
  • Demonstrated leadership experience, including the ability to manage both office-based customer service staff and field-based tradespeople/subcontractors.
  • Excellent communication skills and the ability to present financial and operational reports clearly to business ownership.
  • A strategic mindset paired with a hands-on approach to daily problem-solving, and strong networking/relationship-building instincts.

Nice-to-Have Qualifications

  • Contractor, handyman, painting, or other trades experience.
  • Active trade licenses or industry-relevant certifications (e.g., WA contractor registration, EPA certifications, lead-safe certifications).
  • Experience managing a multi-unit or multi-brand service operation.

Why This Role Is Unique: Unlike a typical management role, this position lets you run and grow a service business as if it were your own, with the support of an established national brand and hands-on local ownership. Your bonus grows with the business, because it is paid from the gross profit you add. If you enjoy operations, leadership, networking, and building a business, this is an exceptional opportunity.

Compensation and Benefits

  • Base Salary: $65,000-$75,000 depending on experience
  • Performance Bonus: Paid quarterly and funded from gross profit growth above an agreed baseline, with on-time completion, complaint rate, and callback rate as qualifying measures.
  • Benefits: [Medical/Dental/Vision insurance]
  • Time Off: Paid Time Off (PTO)

Apply Today If youre a driven operational leader ready to run a premier home services business, wed love to meet you. Please submit your resume and a brief summary of your management experience to apply.

Ace Handyman Services is a franchise network of independently owned and operated franchises. Applications go directly to the franchise owner, and all hiring decisions are made by the management of this franchise.

Numbers & Facts

LocationBremerton, WA
IndustryRetail
Salary$65,000–$75,000 Per Year
Company Size10,000 employees or more
Year Founded1924
Websitehttp://www.acehardware.com/

About Company

Ace Hardware Corporation has grown to become one of the nation's leading "helpful hardware" retailer-owned cooperatives. As a member of the Ace corporate team, you'll have an opportunity to play a valuable role in our ongoing success, while contributing work you believe in and receiving world-class benefits that help Ace team members balance their personal and professional lives.
Benefits
  • Comprehensive Medical Coverage
  • Prescription Drug Coverage
  • Vision Coverage
  • Dental Coverage
  • Life Insurance
  • Short-Term Disability / Salary Continuation
  • Long-Term Disability

Skills

  • Business Growthunmatched
  • Communication Skillsunmatched
  • Constructionunmatched
  • Construction Managementunmatched
  • Cost Controlunmatched
  • Cost Estimatesunmatched
  • Customer Relationsunmatched
  • Customer Satisfactionunmatched
  • Customer Support/Serviceunmatched
  • Environmental Protection Agency (EPA)unmatched
  • Financial Managementunmatched
  • Financial Operationsunmatched
  • Financial Reportingunmatched
  • Franchise Managementunmatched
  • General Handypersonunmatched
  • HVACunmatched
  • Identify Issuesunmatched
  • Leadershipunmatched
  • Marketing Planunmatched
  • Mentoringunmatched
  • On Site Supportunmatched
  • Operations Planningunmatched
  • Painting (Facilities and Maintenance)unmatched
  • Pest Controlunmatched
  • Plumbingunmatched
  • Presentation/Verbal Skillsunmatched
  • Pricingunmatched
  • Problem Solving Skillsunmatched
  • Profit & Lossunmatched
  • Profit & Loss Managementunmatched
  • Profit & Loss Statementsunmatched
  • Project/Program Coordinationunmatched
  • Quality Controlunmatched
  • Record Keepingunmatched
  • Revenue Growthunmatched
  • Service Deliveryunmatched
  • Team Lead/Managerunmatched
  • Time Managementunmatched

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