General Manager (CapMetro)

Austin, Texas

5 days ago

Job Description

General Manager (CapMetro)

Stadler offers a wide range of international career opportunities. Here you get the chance to expand your potential, take on meaningful responsibilities, and deliver outstanding performance within dedicated teams. We are looking for motivated individuals who want to shape the mobility of tomorrow with us. Are you ready to achieve great things with us?

As a General Manager, you will serve as the primary operational and commercial interface between Stadler Rail Service US and CapMetro for the Austin DMU fleet support program. Lead fleet reliability, customer relations, contract performance, technical support activities, supply chain consulting and continuous improvement initiatives. Collaborate closely with the Stadler US manufacturing site in Salt Lake City and international Stadler organizations to leverage engineering expertise, maintenance best practices, fleet performance knowledge, and global supply chain capabilities.

Key Activities

Customer & Contract Management

Serve as primary customer interface.
Lead monthly performance reviews and KPI reporting.
Manage contractual obligations and service delivery.
Prepare executive and operational reports.

Fleet Performance & Reliability

Monitor fleet reliability and availability.
Coordinate root cause investigations and corrective actions.
Drive continuous improvement initiatives.

Global Coordination & Strategic Support

Coordinate with Stadler US manufacturing in Salt Lake City.
Collaborate with international Stadler engineering, service and supply chain teams.
Transfer global best practices and lessons learned into Austin operations.
Manage supply chain optimization, obsolescence management and material availability.
Participate in international cross-functional meetings and benchmarking initiatives.

Leadership & Team Development

Lead technical support personnel.
Support recruiting, onboarding and workforce development.
Promote a culture of safety and customer focus.

Qualifications

Bachelor degree in Engineering, Business, Transportation or related field.
3+ years leadership experience in transportation, fleet management, maintenance or service operations.
Strong project management and customer relationship skills.
Excellent communication and analytical skills.

Preferred Qualifications

Passenger rail or transit experience.
PMP certification.
Experience working in multinational organizations.
Knowledge of FRA-regulated environments.
Bilingual English/Spanish/German.

Benefits

Stadler US employee benefits package includes:

Competitive Pay (plus Profit Sharing potential)
Low-cost, comprehensive Medical / Dental / Vision / Rx plans
401(k) with employer match after 90 days
Generous Paid Time Off / 10 Paid Holidays / Extended Paid Holiday (Dec. 25 - Jan 1)
Paid training / Career development
Tuition and training reimbursement
Paid maternity and parental leave
Company-paid life and disability insurance
Referral bonus program

Numbers & Facts

Location	Austin, Texas
Website	https://www.stadlerrail.com

Skills

Analysis Skillsunmatched
Benchmarkingunmatched
Best Practicesunmatched
Communication Skillsunmatched
Consultingunmatched
Continuous Improvementunmatched
Contract Managementunmatched
Contract Requirementsunmatched
Corrective Actionunmatched
Cross-Functionalunmatched
Customer Relationsunmatched
Customer Relationship Management (CRM)unmatched
English Languageunmatched
Fleet Managementunmatched
German Languageunmatched
Leadershipunmatched
Maintenance Servicesunmatched
Manufacturingunmatched
Multilingualunmatched
Onboardingunmatched
Performance Metricsunmatched
Performance Reviewsunmatched
Prescription Drugsunmatched
Process Improvementunmatched
Project Management Professional (PMP)unmatched
Project/Program Managementunmatched
Root Cause Analysisunmatched
Service Deliveryunmatched
Spanish Languageunmatched
Supply Chainunmatched
Supply Chain Managementunmatched
Supply Chain Optimizationunmatched
Team Buildingunmatched
Technical Leadershipunmatched
Technical Supportunmatched
Vehicle Fleetsunmatched
Vision Planunmatched

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