Luxury Automotive General Manager
Fields Auto Group
Fields Auto Group is a premier, family-owned and operated automotive group. We are seeking a positive, dynamic leader to provide an unmatched luxury experience for both our internal team and external customers. Our mission is simple: provide the best customer experience and create lifelong relationships.
Our culture is driven by the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We believe in transparency, collaborative environments, and promoting from within.
The Opportunity
As our General Manager, you will oversee operations for our elite luxury portfolios:
- Fields Motorcars North Shore (Gold Coast): Lamborghini, Rolls-Royce, Bentley, and Bugatti.
- Fields Motorcars Downers Grove: Lamborghini and Bentley.
You will be fully accountable for customer retention and dealership profitability, with a primary focus on the variable side—including new/used vehicle sales, finance, and internet sales operations.
Position Type: Full-Time (Seeking either two dedicated General Managers or one overarching General Manager to lead both high-profile locations)
What We Offer
- Health & Wellness: Medical, Dental, and Vision insurance.
- Income Protection: Short-Term & Long-Term Disability; Company-Paid Basic Life Insurance.
- Retirement Planning: 401(k) Plan.
- Work-Life Balance: Personal Time Off (PTO) and paid holidays.
- Perks & Extras: Employee vehicle purchase plans or company demo, discounts on products/services, and catered Saturday Lunches.
- PAY: 300k - 500k yearly
Key Responsibilities
- Operational Leadership: Plan, implement, and assess successful operations across all dealership departments to optimize performance and profitability.
- Team Management: Supervise, train, mentor, and discipline department managers and dealership staff while conducting weekly manager meetings.
- Customer Experience: Maintain Customer Satisfaction Index (CSI) scores at or above company and manufacturer standards.
- Inventory & Financials: Oversee vehicle pricing, inventory strategy, and balance sheet management.
- External Relations: Cultivate strong working relationships with luxury manufacturers, lending institutions, and the local community.
- Compliance: Reinforce company policies, uphold the Fields Five standards, and ensure strict compliance with legal and environmental regulations.
Qualifications
- Experience: Proven experience as a General Manager (GM) or General Sales Manager (GSM) at a luxury, high-volume automotive dealership is required.
- Track Record: Documented history of achieving strong profitability and consistent, positive Customer Satisfaction results.
- Leadership Style: Team-oriented, collaborative, and communicative mentor who thrives on employee relations.
- Requirements: Must possess a valid Driver’s License with a clean motor vehicle driving record. Willingness to submit to a pre-employment background check is required.