Established in 2009 by founder Robert Song with the opening of Maru Sushi Okemos, Maru Hospitality Group has grown to include restaurants in Detroit, Grand Rapids (Maru + Ando), East Lansing, Midland, and Kalamazoo. The restaurants and home office team maintain a commitment to excellent hospitality experiences and quality food philosophy, while nurturing both internal and external relationships with guests, employees, partners, and vendors.
About the Position
Maru Hospitality Group is seeking a dynamic individual to add to our Management team. This person will assist with all aspects of managing the location and will become a strategic leader to increase sales and profitability.
Responsibilities - Accomplish human resource objectives by recruiting, selecting, training, and assigning job duties, scheduling, coaching, counseling, and disciplining employees; communicate job expectations and plan, monitor, appraise, and review job contributions and compensation; enforce all company policies and procedures; encourage teamwork among staff
- Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolve issues; provide feedback on systematic and procedural improvements; implement changes
- Meet restaurant financial objectives by adhering to and preparing budgets; scheduling expenditures; estimate, maintain and improve food costs and analyze variances
- Plan and adjust menus by consulting with chefs
- Control costs by reviewing portion control and quantities of preparation; minimize waste and ensure high quality of preparation
- Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission
- Maximize bar profitability by ensuring portion control and monitor accuracy of charges
- Publicizes the restaurant by inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant
- Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with health department regulations
- Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitor food presentation and service.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
- Accomplish human resource objectives by recruiting, selecting, training, and assigning job duties, scheduling, coaching, counseling, and disciplining employees; communicate job expectations and plan, monitor, appraise, and review job contributions and compensation; enforce all company policies and procedures; encourage teamwork among staff
- Achieve restaurant operational objectives by contributing information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolve issues; provide feedback on systematic and procedural improvements; implement changes
- Meet restaurant financial objectives by adhering to and preparing budgets; scheduling expenditures; estimate, maintain and improve food costs and analyze variances
- Plan and adjust menus by consulting with chefs
- Control costs by reviewing portion control and quantities of preparation; minimize waste and ensure high quality of preparation
- Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission
- Maximize bar profitability by ensuring portion control and monitor accuracy of charges
- Publicizes the restaurant by inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant
- Maintain a safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with health department regulations
- Maintain ambiance by controlling lighting, background music, linen service, glassware, dinnerware, and utensil quality and placement; monitor food presentation and service.
- Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Enhance department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Skills & Requirements - Minimum 2 years of management in the restaurant or other customer service-oriented industries
- EXCELLENT customer service skills
- Self-motivated individual possessing a high energy level and ambition to continually improve oneself
- Ability to multitask, resolve conflict, and effectively communicate verbally and in writing
- Neat and professional appearance and demeanor
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