General Manager | Dow Event Center

POSITION: General Manager | Dow Event Center

LOCATION: Saginaw, MI

REPORTS TO: Regional Vice President

About The Dow Event Center/Jolt Credit Union Event Park

Located in the heart of downtown Saginaw, Michigan, The Dow Event Center and Jolt Credit Union Event Park have been premier destinations for live entertainment, sports, and community events since 1972. With a rich history of hosting legendary performers, major concerts, sporting events, and family entertainment, these venues continue to bring unforgettable experiences to the region.

The multi-purpose complex features a 7,600-seat arena, home to the Ontario Hockey League's Saginaw Spirit; a 2,276-seat theater; versatile event and banquet spaces; and the 5,500-capacity Jolt Credit Union Event Park, an outdoor destination for concerts, festivals, and community gatherings.

Together, these venues host a diverse calendar of events year-round, playing a vital role in Saginaw's entertainment scene and bringing the community together through exceptional live experiences.

Summary

The General Manager will be entrusted with the comprehensive management, promotion, and operation of the facility. This encompasses a wide range of responsibilities including procurement, event booking, marketing, financial management, human resources, food and beverage services, box office operations, advertising, security, production oversight, maintenance, parking management, and other related operations.

Essential Duties and Responsibilities:

• Stakeholder Engagement: Cultivates strong relationships with stakeholders including the Client/Contract Administrator, tenants, government bodies, and community organizations to maximize facility usage and ensure compliance with management agreements.
• Promotion and Utilization: Actively promotes the facility to maximize its usage through aggressive marketing strategies and outreach efforts.
• Contract Negotiation: Negotiates contracts with promoters, event organizers, and other stakeholders to secure favorable terms that benefit the facility.
• Operational Oversight: Directs day-to-day operations, ensuring smooth coordination of plans, programs, and events while conducting post-event reviews for analysis and improvement.
• Financial Management: Manages all financial aspects of facility operations, including budgeting, financial planning, and reporting activities.
• Compliance and Regulation: Ensures compliance with applicable regulations and ASM Global policies, overseeing human resources functions and evaluating facility practices for efficiency and safety improvements.
• Staff Management: Recruits, trains, supervisors, and evaluates staff to ensure effective performance and alignment with organizational goals.
• Community Engagement: Establishes and maintains effective working relationships with tenants, employees, union representatives, and the public to foster positive community engagement and support.
• Event Booking: Functions as the primary negotiator for live entertainment event contracts, ensuring successful agreements with promoters, organizers, hosts, managers, and agents.
• Additional Responsibilities: Undertakes other duties as assigned, demonstrating flexibility and adaptability in meeting the facility's needs.

Supervisory Responsibilities

• Oversees senior staff across all facility locations.
• Establishes and maintains effective relationships with diverse stakeholders, including the Client/Contract Administrator, tenants, government agencies, sports and entertainment industry professionals, community leaders, civic organizations, and union representatives, fostering regular facility usage.

Qualifications

• Demonstrated track record in managing large-scale facility operations with a diverse workforce.
• Extensive experience in contract negotiations, personnel supervision, live entertainment production oversight, business law, procurement, and labor relations.

Education and/or Experience

• Bachelor’s degree in business, sports management, public administration, or equivalent experience.
• Seasoned leader with a minimum of 5-7 years in senior management roles within Arenas, Convention Centers, or Stadiums.

Skills and Abilities

• Thrives under industry pressures, maintaining effectiveness and composure.
• Possesses strong business acumen with a focus on client/customer service excellence.

Legends Global

At Legends Global, our people power every success. You will work alongside exceptional talent, learn from world-leading experts, and contribute to projects that set the standard across sports, entertainment, hospitality, and live experiences. If you are driven to operate at the highest level, build with purpose, and help partners win on the biggest stages, you will thrive here.

About Saginaw

A city steeped in arts and culture with hidden gems around each historic, mural-covered street corner — Saginaw is full of unexpected surprises.

From Riverfront Saginaw’s arts and entertainment hub to Old Town’s walkable blocks filled with quirky shops, eateries, and taverns — there is something electric about every pocket of this city.

Saginaw is adjacent to Saginaw Charter Township and is part of the Great Lakes Bay Region. The county has a population of 190,124. The city of Saginaw is also the largest municipality in the Saginaw, Midland, and Bay City Metropolitan Area, with a combined population of 377,474 in the combined statistical area in 2020. The city proper had a population of 44,202 at the 2020 census.

Compensation

Competitive salary, commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.