General Manager – Food Service Operations

Confidential Recruiting Partners
  • Lancaster, Pennsylvania
  • Autofill and Review
17 days ago

Job Description

Our client is seeking an experienced General Managerto lead a large-scale food service operation. This role is responsible for overseeing daily operations, ensuring service excellence, managing financial performance, developing high-performing teams, and maintaining strong client relationships.

The ideal candidate will be a strategic leader with experience managing high-volume food service environments, driving operational efficiencies, and achieving business objectives through strong leadership and financial management.

Onsite | No Visa Sponsorship | Relocation Assistance: Limited

Responsibilities:

  • Manage resources effectively while maintaining exceptional customer satisfaction.
  • Drive employee engagement, accountability, and continuous improvement initiatives.
  • Collaborate with senior leadership to support strategic objectives and long-term growth.
  • Build and maintain strong relationships with clients, stakeholders, and business partners.
  • Lead, coach, and develop management teams and frontline staff to achieve operational goals.
  • Ensure compliance with company policies, food safety regulations, and operational standards.
  • Monitor key performance indicators and implement strategies to improve operational effectiveness.
  • Manage financial performance, including budgeting, forecasting, labor management, and cost controls.
  • Oversee all aspects of food service operations, ensuring high standards of quality, service, safety, and compliance.

Qualifications (Must-Haves)

  • Minimum 5 years of leadership or management experience.
  • Demonstrated ability to lead, motivate, and develop teams.
  • Experience leading large-scale, high-volume food service operations.
  • Experience managing multi-unit or multi-site food service environments.
  • Strong client relationship management and stakeholder engagement experience.
  • Bachelor's degree or equivalent combination of education and relevant experience.
  • Proven success managing budgets, forecasting, cost controls, and operational financial performance.

Preferred Skills:

  • Experience managing multi-unit food service operations.
  • Experience managing large teams and complex operational structures.
  • Strong understanding of food service compliance, quality assurance, and operational best practices.
  • Background in healthcare dining, higher education dining, corporate dining, hospitality, contract food services, or similar environments.

Benefits & Perks:

  • Paid Time Off
  • Incentive Plan
  • Wellness Program
  • Company Holidays
  • Tuition Reimbursement
  • Medical, Dental, and Vision
  • 401(k) with company match
  • Professional Development Opportunities
  • Career advancement within a growing organization

Numbers & Facts

LocationLancaster, Pennsylvania

Skills

  • Best Practicesunmatched
  • Budget Managementunmatched
  • Budgetingunmatched
  • Business Operationsunmatched
  • Coachingunmatched
  • Continuous Improvementunmatched
  • Corporate Policiesunmatched
  • Cost Controlunmatched
  • Cost Forecastingunmatched
  • Customer Relationsunmatched
  • Customer Relationship Management (CRM)unmatched
  • Customer Satisfactionunmatched
  • Develop and Maintain Customersunmatched
  • Financial Managementunmatched
  • Food Safetyunmatched
  • Food Servicesunmatched
  • Forecastingunmatched
  • Healthcareunmatched
  • Higher Educationunmatched
  • Incentive Programsunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Operational Improvementunmatched
  • Operational Strategyunmatched
  • Operationsunmatched
  • Operations Processesunmatched
  • Performance Analysisunmatched
  • Performance Managementunmatched
  • Performance Metricsunmatched
  • Quality Assuranceunmatched
  • Regulationsunmatched
  • Resource Managementunmatched
  • Safety Complianceunmatched
  • Team Lead/Managerunmatched

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