General Manager

Eggs Up Grill
  • Hope Mills, NC
  • Instant Apply
1 day ago

Job Description

Key Responsibilities

  • Lead daily restaurant operations and ensure a consistently exceptional guest experience.
  • Recruit, hire, train, coach, and develop managers and team members.
  • Create a positive, professional, team-oriented culture focused on hospitality and accountability.
  • Maintain high standards for food quality, presentation, service, cleanliness, safety, and sanitation.
  • Manage scheduling and labor to meet business needs while achieving labor goals.
  • Monitor sales, food costs, labor costs, waste, and other key performance indicators.
  • Identify opportunities to increase sales, improve profitability, and strengthen restaurant performance.
  • Ensure proper cash handling, inventory management, ordering, and operational controls.
  • Address guest concerns promptly and professionally and use feedback as an opportunity to improve.
  • Conduct regular training, coaching, performance evaluations, and corrective action when necessary.
  • Ensure compliance with company policies, brand standards, health regulations, and applicable employment laws.
  • Maintain proper staffing levels and develop team members for future leadership opportunities.
  • Partner with ownership and leadership to establish goals and execute restaurant initiatives.
  • Build relationships within the local community and support marketing, catering, and community engagement efforts.
  • Maintain a strong presence on the restaurant floor, especially during peak business periods.

Qualifications

  • Previous restaurant management experience required; General Manager experience strongly preferred.
  • Strong leadership, communication, and team-development skills.
  • Experience managing restaurant financial performance, including labor and food costs.
  • Ability to coach employees, set clear expectations, and hold the team accountable.
  • Strong organizational, problem-solving, and decision-making skills.
  • Guest-focused mindset with a passion for hospitality.
  • Ability to thrive in a fast-paced environment and remain composed under pressure.
  • Flexible availability, including weekends and holidays as business needs require.
  • Knowledge of restaurant safety, sanitation, and food-handling standards.

What We're Looking For

We are looking for more than someone who can simply run a shift. We want a leader who takes ownership of the restaurant, develops people, creates an outstanding guest experience, and continually looks for ways to improve the business.

The successful candidate will be visible, engaged, proactive, and committed to building a restaurant where team members enjoy working and guests look forward to returning.

Looking for a fun, friendly place to work? It’s all it’s cracked up to be, and more, at Eggs Up!

Job Type

Full time

Schedule

10 hour shift, Weekend availability, Holidays

Numbers & Facts

LocationHope Mills, NC

Skills

  • Catering Servicesunmatched
  • Coachingunmatched
  • Communication Skillsunmatched
  • Community Supportunmatched
  • Corporate Policiesunmatched
  • Corrective Actionunmatched
  • Employment Lawunmatched
  • Financial Managementunmatched
  • Food Presentationunmatched
  • Food Qualityunmatched
  • Inventory Managementunmatched
  • Leadershipunmatched
  • Maintain Complianceunmatched
  • Marketingunmatched
  • Operationsunmatched
  • Organizational Skillsunmatched
  • Performance Analysisunmatched
  • Performance Metricsunmatched
  • Performance Reviewsunmatched
  • Problem Solving Skillsunmatched
  • Process Improvementunmatched
  • Profit & Lossunmatched
  • Restaurantunmatched
  • Revenue Growthunmatched
  • Salesunmatched
  • Sales Prospectingunmatched
  • Sanitationunmatched
  • Schedule Developmentunmatched
  • Set Goalsunmatched
  • Team Playerunmatched
  • Training/Teachingunmatched

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