General Manager - HVAC Operations at Bob Jenson

About Bob Jenson

Bob Jenson Air Conditioning, Heating & Plumbing is a locally owned San Diego company that has proudly served the community for more than 45 years.

The Opportunity

We're seeking an experienced General Manager to direct daily operations across all of our San Diego departments, including HVAC and plumbing. You'll lead high-performing service, installation, sales, and dispatch teams and drive profitable growth across San Diego County.

This is a hands-on leadership role focused on residential HVAC and plumbing operations, reporting directly to ownership. You'll own the P&L and set the standard for how our teams run, sell, and take care of customers.

What You'll Do

• Own P&L management, margin control, revenue targets, budgeting, and financial performance across the branch

• Oversee residential HVAC and plumbing service, replacement and installation, and sales operations

• Lead, mentor, and hold accountable field supervisors, technicians, plumbers, dispatch, and warehouse teams

• Coordinate recruiting, technician development, safety compliance, and retention with talent acquisition

• Deliver exceptional customer service, strong Net Promoter and review scores, and effective resolution of customer escalations

• Optimize dispatch, inventory controls, fleet management, and operational workflows

Requirements

• 5+ years of operational leadership or general management experience in residential HVAC, plumbing, or mechanical trades

• Proven success managing a multi-million-dollar P&L with consistent margin and revenue growth

• Strong HVAC knowledge, including field operations, dispatch systems, job costing, and seasonal demand

• Track record of coaching and retaining top field talent

• Deep familiarity with the San Diego County market

• Valid driver's license with a clean driving record

Preferred Qualifications

• General manager experience at a residential HVAC and plumbing company

• Experience running a plumbing division or plumbing operations

• ServiceTitan or similar field service software experience

Pay

$125,000 to $150,000 per year, based on experience, plus a 15% to 20% bonus paid quarterly when KPIs are met.

Benefits

• Company vehicle, gas card, phone, and laptop

• Medical, dental, and vision insurance

• 401(k) with company match

• Paid time off and paid holidays

Job Type

Full-time

Work Location

In person - San Diego, CA 92111, Kearny Mesa (serving San Diego County)

Bob Jenson Air Conditioning, Heating & Plumbing is an Equal Opportunity Employer.

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