General Manager

Come join our growing team at QDOBA Mexican Eats! If you like working with a fun team, love our queso, have a great personality, and enjoy interacting with customers, then come and talk to us about joining the QDOBA family!

POSITION SUMMARY:

The General Manager is responsible for managing the overall operations of a QDOBA restaurant. The General Manager uses discretion in daily management decisions with accountability for living the Brand values and helping the brand thrive. The General Manager focuses on developing a people and guest-centric culture that consistently delivers excellent guest service and food quality while ensuring compliance with policies, procedures, and regulatory requirements.

KEY DUTIES/RESPONSIBILITIES:

• Maintain fast, accurate service, provide excellent customer service, and model restaurant hospitality. Respond to guest questions, concerns, and complaints in a timely and professional manner to ensure positive resolution and guest recovery.
• Train, develop, coach, and evaluate employee performance; ensure systems for training employees are fully implemented and followed.
• Maximize store sales goals versus budget, including participation in marketing programs.
• Oversee and partner on increasing catering sales.
• Train, monitor, and reinforce food safety procedures.
• Work with the leadership team to meet sales goals.
• Manage food and labor costs.
• Execute company policies and procedures, ensuring compliance with all state and federal labor laws and regulations.
• Monitor food inventory levels and order product when necessary.
• Manage and maintain safe working conditions.
• Manage employees in a manner that encourages them to grow with the company and reduce turnover.
• Focus efforts on developing long term sales growth initiatives designed to drive profitable sales growth.
• Responsible for the new hire life cycle including the interview and selection process along with proper training
• Anticipate and identify problems and initiate appropriate corrective action.
• Ensure continual improvement of Quality, Service, and Cleanliness
• Identify and develop internal candidates for management and Shift Lead positions.
• Comply with all state and federal labor laws and regulations.

• Medical, Dental, Vision, & 401k for eligible employees
• PTO (including vacation, sick & holiday)